Account Director, Influencer Marketing (US, Fully Remote, ET Hours)

About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

Campaign Director

📍 EST hours. Reports to the Chief Strategy Officer who oversees the entire delivery team.

🎯 The role

You own a portfolio of client accounts and the team that delivers them. On the client side you are the senior point of contact, accountable for net revenue retention: renewals, expansion, and revenue at risk. On the delivery side you build and lead a team of Campaign Managers and own what they produce: quality, timelines, margin, and the standards they work to.

🌍 The role is EST based and works with a team spread across three continents.

Kyra reserves the right to add to or modify the duties of this role as the needs of the business change.

💟 Support

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Responsibilities

Net revenue retention across your portfolio: renewals, expansion, revenue at risk.; The senior client relationship, from day-to-day marketing contacts up to budget holders.; Campaign delivery across the portfolio: on time, in scope, against KPIs.; Building the Campaign Manager team: hiring, onboarding, standards, coaching and progression.; Gross profit margin and cost management on your accounts.; Gross profit margin on every account, against target.; Team utilisation and throughput per head.; Cost per brief, and the direction it’s moving.; Renewal rate and expansion revenue on your portfolio.; Map stakeholders across functions and regions.; Own all communications.; Set account strategy: the roadmap, the expansion case, the renewal plan.; Own commercial terms, scope and budget.; Own executive reporting, QBRs and EBRs.; Manage account risk.; Hire well and onboard fast. You build the team, you don’t just inherit it.; Set the production standard: casting, negotiation, brief workflow, escalation.; Track Campaign Manager performance against clear, measurable expectations. Coach, give regular feedback, own progression and performance conversations.; Plan resourcing and workload.; Own the numbers behind delivery: budgeting, forecasting, reconciliation, GPM, throughput per head.; Set influencer strategy: casting direction, negotiation and rates, re-engagement of high performers.; Act as senior escalation on complex campaign and influencer issues.; Lead post-campaign analysis, internal post-mortems and PCA decks.; Work with Sales, Legal, Product and Strategy to keep priorities aligned, and represent campaign delivery at a senior level internally.; Feed client needs, pain points and feature requests back to Product.; Your accounts renew, several grow, and NRR trends upward.; Margin holds or improves as volume rises. Cost per brief comes down.; Delivery holds without constant escalation.; Your Campaign Managers get faster and more independent, and they stay.; Recurring problems get fixed at the cause, not re-managed every quarter.

Requirements

Senior ownership of $500,000+ accounts, with multiple stakeholders and workstreams. You have held the number on those relationships, and you can name accounts you grew and say how.; Held margin and contribution targets on that portfolio, not just a revenue number. You can say what you did when the margin slipped.; Hands-on influencer campaign experience. At least 7 years in influencer marketing, covering casting and production. Strong platform fluency.; Built and led a team. You have hired, developed and retained Campaign Managers or equivalent, and you can show what happened to their performance and retention under you.; AI in your daily work, with proof. You can name a process you changed with it and what the result was.; Commercial sharpness (agency economics, margin, resourcing), operational strength so you build systems not workarounds, clear communication at every level, and high standards with low ego.