OpenAI is seeking a highly motivated and experienced Account Director to join the Startups UKI Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. The role is a mixture of technical understanding, vision, partnership, and strategy. This role is based in London and uses a hybrid work model of 3 days in the office per week.
Responsibilities
Manage a portfolio of startup accounts, developing and executing strategies for a comprehensive account plan; Partner with solutions and research engineering to build and execute complex customer programs and projects; Own a consumption revenue target; Manage consumption revenue forecasts; Analyze key account metrics to create reports and provide insights to internal and external stakeholders; Closely monitor the industry and startup landscape (people, competitors, partners, etc.) to contribute to product roadmap and corporate strategies; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering; Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from startup insights; Support the recruitment and onboarding of other teammates; Support the development of company culture; Serve as primary relationship owner for a set of strategically important startup customers; Support startups building effectively with OpenAI's APIs and provide access to OpenAI teams and expertise
Requirements
6+ years selling platform-as-a-service and/or software-as-a-service; Designing and executing complex deal strategies; Experience working in or around the startup ecosystem, preferably as a founder, employee of a startup, or someone who worked with startup customers; Supporting the growth of fast-growing, high-performance companies; Working directly with C-level executives; Communicating technical concepts to customers and internal stakeholders; Leading high-visibility customer events (CAB, conferences, product launches, etc.); Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Nice to have
Customer-centric, building strong relationships with executives and professionals across functions and serving as a trusted advisor; Passion or deep curiosity in artificial intelligence; Builder who enjoys building strong systems and processes from the ground up; Excited by new challenges and willing to experiment with new solutions; Strategist who understands go-to-market best practices and plans on the order of years
Wielka Brytania · London
