Account Manager - Industrial Water Treatment

Veolia is a global leader in environmental services, operating across all five continents with

nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group

designs and implements innovative solutions for decarbonization, depollution, and resource

regeneration, supporting communities and industries in their ecological transformation.

Within this framework,Veolia's Water Technology Business brings together a dedicated team of

experienced professionals committed to tackling the world’s most complex challenges related to

water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a

more sustainable future.

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

Key Characteristics

- Technical curiosity and superior problem-solving skills
- Proficiency in mathematical calculations and chemistry concepts
- Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
- Strong interpersonal and communication abilities
- Customer-focused mindset with active listening skills
- Excellent time management in fast-paced environments
- Ability to work independently and as part of a collaborative team
- Comfortable working in industrial environments
- Openness to continuous learning and professional development
- Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

Responsibilities

Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications; Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations; Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value; Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection; Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations; Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth; Safety Excellence: Work safely at all times, following all EHS policies and procedures

Requirements

Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.; Chemical water treatment experience; 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building; Experience with consultative selling and technical solution development; A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).