Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. The Accounts Receivable Manager is a finance operations leader who will own Harvey's collections process and drive cash flow performance across a rapidly scaling global customer base. This role sits within the Finance team and partners directly with Revenue Accounting, Deal Operations, Customer Success, and Legal to align the end-to-end order-to-cash cycle.
Responsibilities
Own and manage the end-to-end accounts receivable and collections process, including invoice follow-up, dispute resolution, cash application, and customer communication; Establish and continuously refine a repeatable, scalable collections framework that keeps pace with Harvey's growth trajectory; Monitor, analyze, and report on DSO, aging, and other AR performance metrics, driving continuous improvement in cash collection timelines; Partner cross-functionally with Revenue Accounting, Deal Operations, Legal, and Customer Success to resolve billing discrepancies and ensure accurate, timely invoicing; Develop AR policies, procedures, and internal controls to support audit readiness and compliance with local and international accounting standards; Manage and optimize billing systems and tools (e.g., NetSuite) to improve accuracy and efficiency across the order-to-cash cycle
Requirements
5+ years of progressive experience in accounts receivable, billing, or order-to-cash management, ideally in a high-growth SaaS or technology environment; Strong working knowledge of collections best practices, credit management, and cash application processes; Demonstrated experience building or significantly improving AR/collections processes and establishing scalable controls in a fast-paced organization; Proficiency with ERP systems (NetSuite strongly preferred), billing platforms, and Dunning applications (Tesorio strongly preferred); Excellent communication and stakeholder management skills, with the ability to collaborate effectively across Finance, Sales, Legal, and Operations teams; Detail-oriented with strong analytical skills and a proactive, problem-solving mindset
Nice to have
Experience with NetSuite (strongly preferred); Experience with Tesorio (strongly preferred)