The Admin Manager will lead the Arena business-services capability, establishing the administrative, financial oversight, governance, reporting and project-support capabilities required for a new 15,000-seat arena.
Responsibilities
Lead day-to-day administration for Arena Operations and provide structured executive support to the Vice President, Arena; Build, supervise and develop the Arena team, setting priorities, service standards, workflows and performance expectations; Prepare and coordinate event settlement administration, venue-hire billing and AV-service billing, working with Finance and relevant operational departments; Coordinate departmental budgeting, forecasting, expenditure tracking and management reporting; Manage procurement administration, purchase controls, vendor documentation and interfaces with MBS Procurement; Develop dashboards, reports and business intelligence that support management decisions, resource planning and performance review; Coordinate the development, control, review and publication of arena policies, SOPs, forms, templates and governance records; Maintain licensing and compliance registers, coordinating submissions and renewals with responsible internal stakeholders; Provide project management services to Arena departments for operational initiatives, business-system implementation, venue-readiness activities and capital works; Act as a central liaison between Arena Operations and MBS Shared Services, including HR, Finance, IT, Facility Maintenance, Marketing, F&B and Procurement; Develop and maintain the integrated operational-readiness plan, milestones, dependencies, risks, actions and readiness reporting; Coordinate operational interfaces across security, fire safety, facilities, cleaning, catering, ticketing, technology, production, hospitality, transport and precinct stakeholders; Support recruitment, onboarding, training and mentoring of Arena Operations team members; Prepare concise executive dashboards, papers, recommendations and escalations for the Vice President, Arena
Requirements
Diploma or degree in business administration, hospitality, project management, finance, operations or a related field; Substantial experience leading administration, business services, PMO, venue operations support or a comparable multi-stakeholder function; Strong proficiency in Microsoft Outlook, Word, Excel and PowerPoint; Demonstrated ability to lead support teams, manage competing priorities, exercise sound judgement, communicate with senior stakeholders and coordinate across operational and corporate functions; Ability to support budgets, procurement, billing, settlements, governance, reporting and confidential information with accuracy and accountability; Willingness to support an event-led operation, including periods of activity outside standard office hours when business needs require
Nice to have
Diploma or degree in business administration, hospitality, project management, finance, operations or a related field (preferred); A recognised project-management qualification; Experience establishing processes or teams in a new operation, venue, hospitality, entertainment or major-facility environment; Experience with SharePoint, Teams, document-management systems, financial or procurement systems, workforce systems, dashboards and project-management tools
Singapur · Marina Bay Sands
