Hourly Managers run the shift. You're on the floor, the line, and the expo window making sure every plate looks right, every guest feels welcome, and every team member knows the game plan. You'll work alongside our GM, coaching the crew and keeping quality, speed, and cleanliness dialed in.
Responsibilities
Run line checks, prep, and par levels, and expedite the pass to coach the team on plating, temperature, and ticket times; Work the floor at peak, resolve guest complaints, and pass along compliments; Complete the FOH log, assign stations, schedule breaks, and lead pre-shift meetings; Lead and coach the team with daily feedback, and keep management informed on performance and staffing; Keep the workplace safe, clean, and harassment-free, and report incidents to the GM; Complete FOH and BOH checks every shift; Control labor, food cost, and waste, and follow cash handling and banking procedures
Requirements
Clear communication in English, written and spoken; Basic math skills for cash handling and shift accounting; Sound judgment and the ability to motivate and coach a team; Flexibility for nights, weekends, and holidays; Ability to obtain and maintain an alcohol service permit; Able to spend 8-10 hours on your feet per shift, with frequent bending and lifting of 20-50 lbs (rarely over 50)
Nice to have
Previous restaurant or supervisory experience
Benefits
Medical, Dental, and Vision after your intro period; 401K with employer match; Paid Time Off and Paid Sick Leave; Employee Assistance Program; Free meals on shift; Dining discount for you AND a friend at any Birdcall concept; Management Referral Program
Stany Zjednoczone · Phoenix
