Bar Manager

Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues. In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards, offering feedback to help your team grow, tackling challenges, and supporting their development. Managing resources like budgets and tools will be key. You'll also be the driving force behind guest experiences, continuously improving how we interact and solving issues that pop up, and ensuring everything stays safe, compliant, and in line with company policies.

Responsibilities

Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets; Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere; Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews; Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs; Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards; Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running; Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities

Requirements

Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality; Strong leadership and communication skills; Ability to work in a fast-paced environment while maintaining attention to detail; Exceptional customer service and problem-solving abilities; Knowledge of health and safety regulations; Strong organisational and multitasking skills; Experience in budgeting, financial management and Cellar Management; Flexibility to work evenings, weekends, and holidays

Benefits

Up to 10% Annual Bonus; An inclusive, supportive work environment; Comprehensive training and ongoing support; Career development opportunities, including fully funded qualifications; Exclusive team perks, including up to 50% off on-park dining; 20% discounts on Haven Holidays and in-store purchases; Free access to our facilities; Savings at national brands and retailers