Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. Responsible for attaining established growth goals by developing new relationships and growing existing client relationships. Ensures branch operates efficiently and within operational guidelines at all times.
Responsibilities
Lead a team of associates in the delivery of Breakthrough Client Service; Establish the branch as the bank of choice in the local community; Attain established growth goals by developing new relationships and growing existing client relationships; Ensure branch operates efficiently and within operational guidelines at all times; Lead, manage, and coach associate performance and development while managing appropriate branch staffing levels; Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses; Achieve consistent satisfactory audit results through sound operational practices; Partner closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy; Demonstrate basic knowledge of core products and Columbia's Business/Consumer Financial Review process; Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community; Embody and lead the core values of the bank every day in interactions with associates, customers, and shareholders
Requirements
High School Diploma or GED; 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience; Extensive knowledge of banking products and services with demonstrated business acumen; Demonstrates proficiency in consumer lending, prior exposure to business lending; Manage deposit and loan portfolios including less complex consumer and business relationships; Strong attention to detail and the ability to multi-task effectively; Proficient use of spreadsheets and other banking computer systems and related software; Ability to operate a variety of office equipment and perform repetitive movements such as counting cash, typing, and handling documents; Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable; Acts as a Bank MLO for open-end transactions (home equity lines of credit) only, and registers as an MLO complying with SAFE Act requirements
Nice to have
Associate's or Bachelor's, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience; 2 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination; Membership in local community organizations, demonstrating commitment to community leadership; Notary certification
Benefits
Competitive Incentive Plan; Professional Development with tailored premier banker programs; Career Growth with clear paths to professional goals; Comprehensive healthcare coverage (medical, dental, and vision); 401(k) retirement savings plan with employer match; Employee assistance program; Life insurance; Disability insurance; Tuition assistance; Mental health resources; Identity theft protection; Legal support; Auto and home insurance; Pet insurance; Access to an online discount marketplace; Paid vacation, sick days, volunteer days, and holidays