Cafe Manager

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Cafe Manager who motivates their team to exceed expectations at every turn. We will invest in your development with ongoing training, and we guarantee a good work-life balance. Please note that this location requires vetting to be carried out prior to any appointment.

Responsibilities

Ensure customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded; Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate; Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer; Actively encourage colleagues to further develop themselves and seek out new trends

Requirements

Experience as a manager within a hospitality environment, ideally retail; Experience in creating a thriving and successful working environment; Excellent supervisory and communication skills; Good delegation and influencing skills; Ability to demonstrate team development skills; Ability to display a real passion for food and customer service

Nice to have

Experience in a retail hospitality environment

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on Perkbox app (high street shops, holidays & cinema); Wellbeing hub; Access to employee assistance programme; Cycle to work scheme