Catering Sales Manager (DC Market)

Crafting distinctively delicious food starts early morning in Au Bon Pain cafe. While our bakers line the shelves with hot, freshly baked pastries, muffins, bagels and scones, other team members brew our rich coffee and espresso blends from the highest-quality Arabica beans, set up the health smart oatmeal bar, and prepare dozens of fresh eggs for nourishing breakfast sandwiches. Their passion for quality and freshness continues throughout the day with mouthwatering sandwiches and wraps served on freshly baked breads; hearty soups, stews and macaroni and cheese; enticing salads topped with our signature dressings; and assortments of cut and whole fresh fruit; cheese and crackers; energy bars; nuts; yogurt and indulgent cupcakes, cookies and brownies.

Au Bon Pain caters to today's sophisticated but time-constrained customer in many ways. One day you may enjoy a made-to-order customized sandwich or salad, designed by you and prepared just the way you like it. And the next day, you may only have time to grab a pre-made salad, sandwich, wrap or snack. But no matter how you shop Au Bon Pain, we promise that our food will always be delicious and fresh and our service fast and friendly.

Au Bon Pain--Taste the goodness in every flavor-full bite!

This position is responsible for producing, coordinating, expediting and delivering all catering orders while delivering on the brand promise of delicious food, engaging service and energizing environment . This individual will further assist in building catering sales as well as supporting the café operations.

Responsibilities

Oversee the day-to-day catering operations.; Recruit, hire and train a high performing team; Personally handles large orders, specific requests, and special orders.; Ensures that all catering orders are executed with 100% accurately and quality of product and presentation.; Directs prep stations, build to’s, and LMO’s based on the delivery schedule and volume.; Assist in building catering sales and motivating team members to promote catering; Sets the example of operations excellence in daily execution.; Demonstrates a commitment to the key team values with focus on: teamwork, guest first! and good community citizens.; Take ownership of the guest relationship and delivery experience, ensuring that their catering experience with ABP exceeds expectation.; Seeks and receives customer feedback.; Committed to constant improvement.; Maintains a clean and organized work station ensuring health and safety regulations are strictly observed; Follow-up on every potential lead and inquiries to secure new catering business; Demonstrate and present catering services to potential guests to build sales; Be proficient in ABP catering menus and services.; Be knowledgeable about the local competition and be able to speak to what ABP’s attributes are in comparison.; Maintain new catering relationships. (done through face-to-face meetings, phone calls, and emails); Attend or conference in to scheduled sales meetings; Ensure invoices are posted accurately at the end of each day and preparations are made for the next business day.; Communicate and interact with the Director of Catering Marketing, Director of Catering Operations and local management team regularly to report progress, developments, and opportunities.; Work with local management team to promote the overall ABP brand to aid the region in achieving positive sales and profit trends.

Requirements

1-2 years of catering sales experience.; 1-2 years operations experience.; Computer skills.; Customer service oriented.; Self-motivated and able to work in a fast paced environment.; Must have a current driver’s license and a clean driving record