Chief of Staff

Vetcove is seeking an exceptional Chief of Staff to design, build, and lead the internal operations of our growing company. Reporting directly to the CEO, the role is a senior, hands-on operating role with a seat in leadership team meetings and close involvement in decisions that shape how the company operates. The role leads a small internal operations team while personally driving projects and solving problems across the company.

Responsibilities

Build How Vetcove Operates: Design and improve the internal systems, policies, and processes that support a growing, fully remote company; Own Internal Operations: Take responsibility for day-to-day operational decisions and execution; Act on Leadership's Behalf: Step in for the CEO and other leaders to represent their priorities, lead meetings, advance projects, and make decisions within delegated authority; Drive Cross-Functional Execution: Lead internal initiatives from an initial idea through completion; Be a Trusted Partner to Leadership: Participate in leadership team meetings, contribute an operational perspective, and take ownership of complex and sensitive matters; Lead and Develop the Operations Team: Set priorities and raise the standard of execution across administration, people operations support, and company events; Strengthen the Employee Experience: Oversee the programs, gatherings, and internal practices that help people feel connected, supported, and effective; Elevate Internal Communication: Drive preparation of all-hands presentations, leadership updates, and other company communications; Solve Problems at Their Source: Identify recurring friction, gaps in ownership, and emerging operational risks and build lasting solutions

Requirements

Bachelors Degree; A record of owning complex operations or cross-functional initiatives and delivering excellent results with limited oversight; Exceptional judgment, discretion, and integrity, with the ability to earn the confidence of senior leaders and handle sensitive matters thoughtfully; A highly proactive, self-directed approach; The ability to turn ambiguity into clear priorities, practical processes, and decisive action; The presence and confidence to represent senior leadership, lead consequential conversations, and make sound decisions within your authority; Strong organizational skills and attention to detail, paired with the judgment to focus on what matters most; The credibility and interpersonal skills to work across functions, resolve disagreements, and hold people accountable with clarity and respect; Excellent written and verbal communication skills, including the ability to create compelling presentations and concise recommendations; The ability to lead a small team while remaining a resourceful, hands-on operator who takes personal ownership of results; Experience in a demanding, growing organization where you improved how the business operated and earned increasing responsibility

Benefits

100% remote within the United States, with travel for company retreats and other gatherings; Medical, dental, vision, and life insurance; Automatic 401(k) contributions; Meaningful equity; Employee referral program; At-home office setup; Biannual company retreats; Open vacation policy; Monthly team events