Kinstead is scaling fast, and the founders need a third operator. As Chief of Staff, you'll run the systems that keep every Kinstead practice running, take on the most important problem in the company each month, and make sure our NPs get what they need when something goes wrong. The work changes every couple of months as we grow, so you'll go wherever the biggest problem is. You'll work directly with Taylor (CEO) and Parth (COO) and manage our ops specialist.
Responsibilities
Run the systems and operations, including vendor management (RCM, credentialing, front desk, and phone vendors), credentialing and licensure tracking, and RevOps and reporting; Take on the founders' most pressing problem of the month; Own NP customer success and escalations, fix root causes, and feed insights back into product; Manage the ops specialist; Work directly with the CEO and COO
Requirements
About 2 years in management consulting or investment banking, then 2–3 years at a Series A or B startup, ideally in healthcare; Long hours, high standards, and attention to detail; Has fixed a broken process personally and kept it running week after week; Fluent with AI tools, with sound judgment about their output; Comfortable with a job that changes often; Interest in starting a company within the next few years
Benefits
Meaningful early-stage equity
Stany Zjednoczone · New York City
