The Chief Operating Officer serves as the Department's senior executive responsible for enterprise operations, operational excellence, and organizational performance, reporting to the Director of Health. The position provides leadership for approximately 650 employees across Information Technology, Human Resources, Capital Planning and Facilities, Safety and Security, and Compliance and Privacy Affairs.
Responsibilities
Lead enterprise operational functions that support DPH's public health and healthcare mission; Establish clear priorities, performance expectations, and accountability structures; Identify opportunities to improve operational performance and enhance service delivery; Foster a culture that promotes respect, results, innovation, agility, and continuous improvement; Translate enterprise strategy into a clear, multi-year operational plan and own execution end to end; Direct strategic planning across operations and administrative systems; Drive performance transformation across operational and administrative functions; Establish performance expectations and a review cadence; Translate departmental priorities into coordinated action across workforce, technology, facilities, safety, compliance, and operational support functions; Align resources, infrastructure, and operational investments with organizational needs; Guide modernization efforts affecting technology, facilities, workplace safety, security, and administrative operations; Lead development and execution of operational and capital budgets; Promote data-informed decision-making and effective stewardship of public resources; Direct major investments in facilities, technology, infrastructure, workplace safety, and organizational capacity; Lead responses to audits, regulatory reviews, compliance requirements, corrective actions, and operational risks; Where assigned, direct financial planning, budgeting, and forecasting; Partner with executive leadership, labor representatives, City agencies, elected officials, regulatory bodies, and external stakeholders; Represent DPH on matters involving operational strategy, infrastructure, workplace safety, compliance, and enterprise initiatives; Assess the operational impact of legislative and policy changes; Lead departmental participation in citywide initiatives, multi-agency efforts, and capital planning activities
Requirements
Master's degree from an accredited college or university in Hospital Administration, Nursing, Medicine, Public Health Administration, Public Administration, Public Policy, Business Administration, Behavioral Science, or a closely related field; At least three years of experience as an administrator of a large hospital, public health network, or related organization, three years of complex health care administrative experience, or three years of executive public administration experience; Alternatively, a bachelor's degree in Hospital Administration, Nursing, Public Health Administration, Public Administration, Public Policy, Business Administration, Behavioral Science or a closely related field plus two additional years of qualifying work experience
Stany Zjednoczone · San Francisco
