Chief Property Officer

This new role is a high impact leader who provides strategic leadership of our property portfolio and directorate. The role will ensure that investment decisions, delivery activity and asset outcomes are value for money, resident focussed, well-governed and aligned to our long-term objectives. This is a rare opportunity for an experienced executive leader to shape the future of a nationally significant organisation, influencing strategy at Board level while driving excellence across property services.

Responsibilities

Lead a high-performing Property Services directorate, delivering excellent housing, tenancy and asset management services across St Mungo's property portfolio; Provide strategic leadership for asset management, compliance and building safety, ensuring homes are safe, well-maintained and fully compliant with regulatory requirements; Drive continuous improvement and innovation, creating a client-focused culture that enhances service quality, safety and operational performance; Contribute as a key member of the Executive Team, helping shape organisational strategy and providing assurance on property-related risks, performance and opportunities; Oversee housing management and client engagement, ensuring strong performance across rents, service charges, tenancy management and resident involvement, with client feedback informing service improvements

Requirements

Significant executive or senior leadership experience within property, housing or asset management; proven ability to build effective partnerships and drive results; strong experience in social housing asset management, delivering high-quality services and positive outcomes for residents; Level 5 CIH qualification or commitment to get one; experience working with Boards, Executive Teams and key stakeholders, providing assurance on performance, risk, investment and value for money; strong understanding of regulatory compliance, building safety and governance, ideally within social housing or another regulated sector; inspiring and collaborative leadership style, with the ability to lead large teams, drive change, influence at senior level and build a culture of accountability, inclusion and continuous improvement

Benefits

Annual leave; pension