Powered by Konecta Group, we support our partner The Coca-Cola Company (TCCC) digital transformation and cultural change. We are looking for a Digital Operations Manager to join our central team as part of our outsourced collaboration with The Coca-Cola Company across Europe. The role will help drive innovative experiences, data-driven thinking and digital capabilities on a project basis. Important: Konecta Team exclusively supports the digital strategy of its client Coca-Cola. You will be employed by Konecta Group or our local 3rd party employment partner, who will be responsible for all aspects related to the employment contract and relationship.
Responsibilities
Own the implementation and launch of campaigns and promos, ensuring consumer experiences convert to digital transactions; Operate and manage Coca-Cola digital platforms (website, mobile application, CRM), including content localization and platform management on a local market level; Manage and maintain Coca-Cola App in terms of content and promo/loyalty set up in coordination with Digital Manager; Ensure the website and Coca-Cola App are up to date with content and necessary legal documents; Create landing pages and article pages in the CMS; Prepare QR codes for relevant POS materials and monitor and optimise results; Lead and execute the CRM build, approval and launch; Be hands on with local Coca-Cola digital platforms, report bugs and perform live fixes; Provide local input and insights for central and local campaigns; Perform platform tagging to prepare in-depth campaign reports; Prepare the UAT for all promos and campaigns and align with Digital Managers on fixes prior to launch; Prepare campaigns in PROD version and launch them in agreement with Digital Manager; Ensure all technical elements are set up correctly within promotions or campaigns; Collaborate with the data team to provide information needed for technical promos; Build relationships with cross-functional stakeholders such as IT, Digital Managers, Platform Consultants and Digital Delivery Managers; Collaborate daily with central and local stakeholders to achieve business objectives
Requirements
At least 3 years of experience working with CMS systems; Proficient in agile methodologies; Experience in cross-functional and cross-geographical teams; Experience with mobile app management; Proven track record managing and executing campaigns; Expertise in loyalty campaigns; Experience setting up CRM campaigns; Strong communication and interpersonal skills; Excellent written and verbal communication; Knowledge of User Acceptance Testing (UAT) process; Fluent English; Fluent Ukrainian
Rumunia · Bucharest
