As a Regulatory Compliance Program Manager, you will build and operate programs that turn regulatory requirements into clear responsibilities, effective processes, and evidence that can withstand external scrutiny. Your work will focus on AI safety/security and content moderation, with privacy operations as an adjacent area. You will partner with Legal and the teams that build and operate products to scope the work, maintain accurate control narratives, prepare regulatory responses, and lead external assessments for your assigned portfolio. The Governance, Risk, and Compliance (GRC) team builds compliance programs and provides assurance for OpenAI's technology, people, and products.
Responsibilities
Lead an agreed portfolio of AI safety/security and content-compliance work, including programs associated with the EU AI Act, DSA, OSA, and SB 53, with Legal and relevant experts confirming applicable requirements; Translate requirements into scoped programs, operating processes, control and evidence responsibilities, milestones, and clear escalation paths; Build and maintain accurate control narratives and traceable evidence for regulatory requests, reporting, audits, and assessments; Lead preparation and delivery for external compliance assessments, coordinate the responsible teams, and track gaps through verified resolution or an explicitly owned decision; Prioritize work that materially improves compliance outcomes and reduces risk, and explain what should proceed, change, or wait and why; Develop evidence-backed recommendations with Legal, Product, Security, Safety, Integrity, Privacy, and other functional teams, and obtain decisions from authorized owners for legal interpretation, external representations, and risk acceptance; Improve operational workflows for content and privacy compliance while keeping implementation and operation of controls with the appropriate functional owners; Simplify and automate repeated administrative work, test the results, and verify adoption and accuracy; Learn the GRC security-control environment and participate in the team's on-call rotation; Communicate clearly, surface uncertainty early, incorporate feedback, and develop the domain knowledge needed for the next priority
Requirements
Practical experience building and operating AI safety/security and content-moderation programs, with the ability to explain own decisions, contribution, and results; Experience using agentic tooling to automate and improve scaled processes; Understanding of relevant technical concepts across model evaluation, training and release, safety controls, content moderation, and post-launch operations, and the ability to explain where specialist input is needed; Strong understanding of AI safety, content, and privacy requirements, including the EU AI Act, DSA, OSA, and SB 53, and experience translating them into operating processes and controls with domain experts and Legal; Experience leading regulatory responses and external compliance audits, and distinguishing supported claims from evidence gaps; Experience delivering complex cross-functional programs, scoping practical first increments, and adapting priorities when constraints changed; Experience improving or automating an operational workflow and verifying its accuracy, usefulness, and ongoing ownership; Ability to maintain precise records, navigate technical/compliance documentation and contract language, follow through on commitments, and judge what to resolve directly or escalate; Ability to communicate clearly in writing and conversation with technical teams, Legal, leadership, and external stakeholders; Ability to work constructively through disagreement, learn from feedback, and take responsibility for outcomes
Nice to have
Privacy program-management experience
Stany Zjednoczone · San Francisco
