Credit Card Program Implementation Project Manager

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com

We are seeking a Credit Card Program Implementation Project Manager to contribute to our next level of growth and expansion.

- Location: Hybrid in Chicago (preferred). Remote will be considered.
- Duration: 6-months
- Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!

The Credit Card Program Implementation/Project Manager serves as an embedded strategic and execution partner supporting an issuer’s consumer card business initiatives. Working closely with issuer stakeholders, this individual helps execute the end-to-end launch of the card program.

The role acts as a connector across business, credit, marketing, operations, technology, analytics, risk, compliance, and vendor teams to ensure initiatives move efficiently from recommendation to implementation. The individual will help identify dependencies, coordinate stakeholders, track progress, resolve obstacles, and support change management efforts associated with credit card launch initiative.

Success in this role requires strong program management skills, credit card industry knowledge, stakeholder management, and the ability to navigate complex organizations while driving alignment and accountability.

Skills

Ability to navigate ambiguity and drive progress through complex organizational

Responsibilities

Work with subject matter experts to develop a card implementation roadmap that identify dependencies, risks, resource needs, and critical decision points across both the team and within the issuer’s environment.; Coordinate and execute the implementation of the card program from within the issuer’s environment, coordinating closely with the appropriate stakeholders/teams; Ensure alignment around objectives, timelines, deliverables, ownership, and key decisions.; Support coordination of communication plans and stakeholder engagement activities to promote accountability and visibility throughout execution efforts.; Identify adoption challenges and implementation risks.; Help business teams prepare for process, policy, operational, or technology changes.; Coordinate activities among internal teams and third-party partners as needed.; Track action items, dependencies, deliverables, and implementation progress.; Escalate issues and risks when appropriate and support resolution efforts.

Requirements

5-10 years of experience in credit cards, consumer lending, banking, financial services consulting, program management, product management, portfolio management, operations, or business strategy.; Experience supporting implementation of card launches and complex cross-functional initiatives; Experience working with multiple stakeholders in highly matrixed environments.; Strong project and program management capabilities.; Excellent stakeholder management and influence skills.; Strong analytical and problem-solving skills.; Executive communication and presentation skills.