Oxford Global Resources is looking for a Delivery Manager to run client engagements as part of a delivery pod. Engagements belong to the pod rather than to any one person, and the Delivery Lead assigns work based on capacity and skill fit. The role has no direct reports and reports to the Managing Director, Engagement Management. Oxford works across technology, life sciences, engineering, and healthcare, providing services from individual staffing support to co-managed and fully managed programs.
Responsibilities
Take on engagements assigned by the Delivery Lead, as point of contact or in a supporting role, and run them end to end, from kickoff and ongoing management through reporting and closeout; When supporting an engagement, contribute actively to its success rather than acting as passive backup; When serving as point of contact, keep supporting team members informed and looped in so coverage is real if capacity shifts; Attend the daily standup, keep the Delivery Lead current on engagement status and blockers, flag capacity changes as they arise, and escalate issues that exceed what can be resolved at the engagement level; Maintain the review cadence appropriate to each engagement's category; Communicate deliverable quality and timeliness against contract and client expectations; Track time, expenses, and budget consumption against each engagement's budget; Coordinate consultant onboarding and offboarding, and engagement team training activities, on the engagements you work; Identify change orders and route them to the pod's Delivery Coordinator rather than handling them directly; Keep engagement status, kickoffs, and check-ins current in Monday.com and documented to the OneNote standard; Participate in the Community of Practice
Requirements
3+ years managing client engagements, ideally in staffing, consulting, or professional services; Experience running engagements from kickoff through reporting and closeout; Experience tracking time, expenses, and budget, and spotting scope changes that need a change order; Strong written and verbal communication with clients, consultants, and internal teams; Strong organization, with the ability to manage several engagements at once and back up teammates
Benefits
Health, dental, and vision coverage; Flexible Spending Account (FSA); 401(k); Health Reimbursement Account (HRA); Health Savings Account (HSA); life insurance; disability insurance; paid parental leave; holiday pay; vacation and sick time; observed company holidays, including a day off on your birthday; recognition awards; community and social events; learning and development opportunities; flexible working arrangements; $100 well-being allowance; other health and wellness offerings; bonus eligibility under Oxford's applicable plan (on-target earnings approx. $110,000–$140,000 including base salary, not guaranteed)
Stany Zjednoczone