Deputy Commissioner/Chief Program Officer

The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, affordable, healthy aging, preserving the dignity and quality of life for approximately 1.8 million diverse older New Yorkers. The Division of Program operates a range of programs, including Older Adult Centers (OACs) operated by contracted nonprofit organizations. The Deputy Commissioner/Chief Program Officer will oversee the daily operation and administration of the Division's Bureaus, ensuring maximum effectiveness of functions and consistency of policy. This is a strategic opportunity to serve as a member of an Executive Cabinet committed to transformative change in service delivery to older adults.

Responsibilities

Serve as the primary point of contact for management of NYC Aging Programs and the lead strategic director, overseeing two Associate Commissioners; Serve as advisor to the Commissioner on agency goals, initiatives, operations, administration, and Bureau program issues; Advise and direct Associate Commissioners (Assistant Commissioners and Senior Directors) on operating and policy issues and facilitate communication between the Executive Office and senior staff; Oversee the daily operation and administration of the Bureaus of Community Services, Nutrition & Meal Programs, Program Operations & Capacity Building, Social Services, and Workforce & Community Development; Work closely with the Associate Commissioner for Interagency Collaboration and Innovation and the Assistant Commissioner for External Affairs to align strategy and operations with agency mission; Create and implement communications (bulletins, regular meetings) with network Executive Directors; Develop and execute ongoing planning and program operations meetings with the provider network; Attend meetings with and on behalf of the Commissioner at public and private events; Collaborate with the Mayor's Office on projects and proposals and serve as liaison to the Mayor's Office and other City agencies as needed; Oversee efforts to improve program quality and increase older adult participation; Develop and coordinate overall planning and design of all program initiatives; Coordinate with the Office of Human Resources on tools, techniques, and training for program staff professional development; Coordinate with the Office of Provider Training and Capacity Building to provide training to provider network staff; Collaborate with community stakeholders and agency staff on program initiatives; Ensure data collection and reporting to oversight committees and adherence to best practices and required city, state, and federal oversight

Requirements

Graduation from an accredited college with a baccalaureate degree and five (5) years of full-time, professional experience in social services, community relations, public administration or management, of which at least one and one-half years must have been in an administrative or managerial capacity; or Education and experience equivalent to the above, with all candidates required to have one and one-half years of experience in an administrative or managerial capacity