Deputy Director of Development, Fundraising Operations

The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of some 275 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe. The Deputy Director of Development will serve as the number two person in the department, reporting to the Chief Development Officer. The Deputy will be responsible for stepping into the CDO's duties when he is traveling, serving as a senior fundraiser on the team, exceling at relations with donors and senior CSIS scholars alike, and managing the development team and the systems, processes, and communications that enable the entire department to function smoothly and strategically. This position will be based out of our Washington, D.C. headquarters and is expected to be in-office 5 days/week.

Responsibilities

Step in for CDO when needed (i.e. when CDO is on travel); Serve as internal center-wide liaison on behalf of CDO with all business operations partners; Advance revenue mobilization vision and strategy as articulated by CDO; Serve as fundraising partner for strategic engagement teams, specifically the Hess Center and Executive Education; Support prospect identification and cultivation of corporations and Professional Foundations; Apportion funds through internal revenue allocation process; Ensure final allocations are communicated clearly and in a timely manner to the Finance team; Track and troubleshoot follow-up questions or discrepancies; Oversee prospect and donor research; Manage end-to-end gift processing workflows; Oversee stewardship touchpoints, including thank-you letters, donor updates, and impact reporting; Oversee and deliver regular development fundraising training courses for program leads; Ensure consistency and quality control across team systems, templates, workflows, and documentation; Manage Salesforce operations and other systems; Identify opportunities to improve efficiency and standardize workflows; Provide day-to-day management, mentoring, coaching, and guidance for development operations team; Oversee development operations budget, including planning, tracking, and regular reporting; Manage and streamline the processing of internal program transfers and staff reimbursements; Serve as the central approver for team timesheets, expense reports, and other operational requests requiring supervisory review

Requirements

Bachelor's degree required; Extensive experience managing, coaching, and mentoring early career staff, and setting objectives and performance standards; Proven track record of front-line donor prospecting; Goal-oriented; Excellent people skills/diplomacy; Experience in systems management and fundraising processes; Organized and can oversee processes to deliver on outcomes; Intellectually curious with a broad understanding of international policy issues/CSIS program areas; Demonstrated ability to successfully work in a nonprofit setting that prioritizes new donor discovery and engagement; Experience working in a large, multi-issue organization and coordinating with multiple stakeholders; Proven experience working with data and CRM systems, such as Salesforce; Experience with utilizing the strength of an organizational brand for charity/business development; Ability to operate in a fast-paced, collaborative environment; Ability to work in a manner that is open-minded, culturally sensitive, and impartial with no partisan bias; Enthusiastic, imaginative, creative, and energetic approach with a "can-do" attitude

Nice to have

Advanced degree preferred; Broad understanding of international policy issues/CSIS program areas