Pacvue and Helium 10 are seeking a Director of Product Management to drive execution across Helium 10's product portfolio and lead the product managers who deliver it. The role runs discovery and delivery of the innovation agenda beyond the Amazon marketplace seller, into direct-to-consumer and multi-channel commerce, Walmart and TikTok, and AI-native experiences. The role is hands-on and execution-first, requires regular direct contact with customers, and reports to the VP of Product Strategy & Ops. It manages the global product management function, including the U.S. product management team and, through its manager, the China-based product management team.
Responsibilities
Roadmap Development: Translate agreed priorities into a sequenced, multi-quarter roadmap and drive it to delivery; Innovation Delivery: Run the pipeline of net-new product opportunities from problem identification through validation, prototype, pilot, and launch; Direct-to-Consumer & Multi-Channel Expansion: Deliver products that take Helium 10 beyond the Amazon seller, including Shopify, owned storefronts, Google, Walmart, and social commerce; AI-Native Product Development: Identify where AI agents, generative creative, and LLM-driven workflows create real customer value and build them into the roadmap; Customer Discovery: Personally lead and scale customer discovery with sellers, brands, and agencies; Market & Competitive Intelligence: Track market developments, platform changes, and the competitive landscape, and translate them into product decisions; Cross-Functional Execution: Partner with engineering, design, data, and QA to ensure roadmap commitments ship on time and at quality; Commercialization Partnership: Work with product marketing, growth, and sales on positioning, pricing, packaging, and launch readiness; Business Impact: Define success metrics for every initiative and communicate results to executive stakeholders; Hands-On Team Leadership: Manage the day-to-day work of the product management team across the U.S. and China; Team Development: Lead, coach, and grow a high-performing product management team across the U.S. and China
Requirements
12+ years in product management, including 5+ years of senior leadership experience, with experience managing both individual contributors and managers across a global function; 10+ years in product management, including at least 3 years directly managing product managers in a SaaS, e-commerce, or data platform company; Demonstrated 0-to-1 experience launching net-new products or business lines that opened a new audience or revenue stream; Proven track record of delivering a multi-team roadmap on time and at quality, across more than a single feature area; Deep knowledge of the e-commerce landscape across marketplace (Amazon, Walmart, TikTok) and direct-to-consumer (Shopify, owned storefronts) models; Working fluency with AI- and ML-enabled products (agents, generative creative, LLM-driven workflows); Strong customer discovery craft, including running interviews and focus groups, synthesizing qualitative signal, and defending decisions with evidence; Experience directly managing distributed product teams and influencing engineering and design organizations outside your reporting line; Analytical rigor with tools such as Amplitude, Tableau, or SQL, and proficiency in agile product development methodologies; Exceptional operational execution and attention to detail, with the communication skills to influence senior stakeholders
Nice to have
Deep familiarity with marketplace e-commerce, direct-to-consumer e-commerce, and SaaS product-led growth environments
Benefits
Flexible Paid Time Off; Paid Holidays and Floating Holidays; Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance; 401k with Employer Match; Up to 2 Days of Paid Time Off to Volunteer with a 501c Organization; Paid Parental Leave; Company-subsidized membership to Wellhub and Peloton; Fertility and family-building support through Carrot; Eligibility for an additional annual bonus through Pacvue's incentive plans
Stany Zjednoczone · Irvine
