Experienced Salesforce Program Manager at Deloitte Digital

Deloitte is a global leader in Audit & Assurance, Tax & Legal and Consultative Services. With more than 470,000 employees in over 150 countries, we help our clients and our communities solve complex problems and achieve ambitious goals through domain and industry expertise, global reach and alliances with the largest tech providers. What defines Deloitte is our drive to make a meaningful difference. For us, this means long-term development and results for our clients and their companies, ideas and actions that also contribute to positive societal development. It is also about empowering our people and promoting their development.

Deloitte Digital brings together the technology and creative capabilities, business acumen, and industry insight needed to help transform our clients’ businesses.

We are expanding and currently looking for an experienced Program Manager to lead digital Salesforce transformations. If you are interested in leading smart and innovative solutions using the power of the Salesforce platform, then you might be just the person we are looking for!

About the role

You will be leading team of specialists to sell and deliver creative business solutions for iconic brands. As a part of our Digital Customer team, we shape, design, and implement sales, service, and marketing experiences, capabilities, and architectures required to bring customer strategies to life. With us, you will get the opportunity to collaborate with amazing digital experts across disciplines to develop great solutions for our customers.

You will play an important role in both winning and delivering our projects. You will be critical to the success of Salesforce projects and be the face of the team, interacting directly with our clients to ensure timeframes, budgets, and general acceptance of the solution is met. We work closely with our clients, and you will be building lasting relationships with executive clients and sponsors. Depending on the size of the project and the client’s needs, your role will cover a broad range of responsibilities from stream lead, program lead up to delivery lead roles each critical to the success of our transformation initiatives.

We are looking for talents who want to solve business problems but who can also realize it in technical solutions.

Requirements

You have a university degree (Bachelor or Masters); You have worked professionally within system implementation for 5+ years; Strong understanding and experience working with CRM solutions such as Salesforce, MS CRM or similar; You are either an experienced CRM consultant or product/ industry specialist who is interested in leading large scale transformation projects; A passion for digital solutions, technology, and systems; Strong domain knowledge and interest in Sales, Marketing, and Services strategy, processes, and technology; Managed end-to-end transformation projects with direct client interaction; Experience writing and/or leading bids for transformation initiatives in a consulting firm.; Preferably, you have excellent written and verbal skills in English and at least one Nordic language (Swedish, Norwegian, Danish, or Finnish)