Join Ibis Styles Southwark, a hotel that is a member of the Accor network. We are looking for someone who has a passion for great service. We believe that having the right personality is more important than industry experience. Smiley, open, approachable - that's how we describe our team so we are looking for someone who fits that bill. Someone who can connect with every guest, creating experiences and most importantly, memorable stays.
Responsibilities
Provide a friendly, relaxing and personalised welcome and experience throughout the service; Help gain customer loyalty through the high standard of service; Establish good relations with guests, offering advice and fostering customer loyalty; Manage the team to ensure they are providing high quality service; Ensure the breakfast buffet is always replenished; Communicate clearly with chefs regarding what food is needed at the buffet
Requirements
Passion for great service; Right personality (more important than industry experience); Smiley, open and approachable; Ability to connect with every guest and create memorable stays
Benefits
Training and development; Discount card for use in Accor hotels worldwide; Complimentary stays in UK hotels (Bonus Breaks, subject to T&C); Meals on duty; Uniforms and dry cleaning; Recommend a friend scheme; Employee Advisory Service
Wielka Brytania · London
