Financial Crime Oversight & Remediation Manager

Complex merchants can create complex financial crime risks. As Financial Crime Oversight & Remediation Manager, you will provide ownership of targeted oversight of higher-risk or strategically important merchant relationships, helping turn concerns into clear, proportionate and evidenced plans. You will work across Compliance, Financial Crime Investigations, onboarding, commercial and operational teams, and, where appropriate, directly with merchants.

Responsibilities

Own targeted remediation coordination for complex merchant concerns; coordinate Compliance-imposed conditions and evidence of completion; coordinate enhanced oversight of merchants through a watch-list approach; assess remediation quality against financial crime concerns and regulatory expectations; engage merchants constructively with account teams; lead enhanced control reviews of merchant AML controls; support reliance and outsourcing assessments; improve the oversight approach, processes, reporting and escalation

Requirements

Experience in financial crime compliance, AML, or a closely related risk and control role; sound understanding of AML control frameworks and how to assess their design and effectiveness; experience coordinating complex remediation, regulatory or audit actions, control reviews, investigations follow-through, or comparable cross-functional change; ability to turn an ambiguous issue into a sequenced plan with clear owners, milestones and evidence of completion; confidence and judgement to challenge senior stakeholders and merchants constructively and escalate when progress or evidence is inadequate; strong written and verbal communication; excellent organisation and follow-through across multiple workstreams; collaborative style and resilience to work through sensitive, commercially significant issues

Nice to have

Experience with complex merchants, payments, cryptoassets, money service businesses, correspondent or outsourced service models; relevant professional qualifications; experience with structured project management methods such as Lean Six Sigma or PRINCE2

Benefits

Hybrid working model with three days per week in the office