Food & Beverage Manager | Burdick's

Burdick's Bar & Grill is looking for a dynamic and experienced Food & Beverage Manager to lead the front-of-house operations and ensure an exceptional guest experience. This role requires a hands-on leader with a passion for hospitality, team development, and operational excellence. The Food & Beverage Manager will oversee daily restaurant and bar service, staff training, financial performance, and guest satisfaction, ensuring Burdick's remains the go-to destination for great food, drinks, and sports entertainment.

Responsibilities

Hire, train, and mentor a high-performing front-of-house team; Conduct ongoing staff training on service techniques, menu knowledge, and guest engagement; Lead pre-shift meetings to communicate daily specials, promotions, and service expectations; Provide consistent coaching and feedback; Ensure an engaging and welcoming atmosphere and exceptional service standards; Monitor and interact with guests, handling concerns, special requests, and feedback promptly; Oversee table service, bar operations, and event execution; Implement guest satisfaction initiatives; Manage all aspects of front-of-house operations, including the bar, dining areas, and private events; Ensure restaurant cleanliness, organization, and compliance with health and safety regulations; Work closely with the kitchen team to maintain smooth service and timely food delivery; Monitor and enforce alcohol service policies; Maintain budget awareness, tracking food, beverage, and labor costs; Work with leadership on menu pricing, promotions, and cost control strategies; Analyze sales trends and P&L statements; Manage inventory control, ordering, and vendor relationships; Develop and manage weekly staff schedules; Adjust staffing levels to optimize service efficiency and control labor costs; Oversee payroll processing, time-off requests, and labor law compliance; Ensure company policies, procedures, and service expectations are clearly communicated; Work closely with kitchen staff, bar leads, and senior management; Foster strong relationships with vendors, suppliers, and event partners

Requirements

3+ years of food and beverage management experience in a high-volume bar, restaurant, or hospitality setting; Strong leadership skills with a hands-on, guest-first approach; Expertise in bar operations, restaurant service, and private event execution; Proven ability to train, mentor, and lead a high-energy team; Understanding of cost controls, labor management, and revenue growth strategies; Ability to problem-solve and make quick decisions in a fast-paced environment; Excellent guest relations and communication skills; Ability to work flexible hours, including nights, weekends, and holidays as needed; Experience with POS systems, financial reporting, and restaurant technology

Benefits

Fast-paced and exciting work environment at one of Kalamazoo's premier sports bars; Competitive salary; Opportunities for career advancement; Opportunity to lead a dedicated team; Robust Employee Assistance Program including up to 7 free counseling sessions per year; Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.; 10% Discount on GHG outlets; Shift meal provided per day; Discounted hotel rates at Choice Hotels worldwide; Parental Leave Program (Full-Time Option); 401K with 100% match up to 3% (Full-Time option); Medical/Dental/Vision (Full-Time option)