Join our global force of 400+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Paris, Oslo, and Seoul. As Head of B2B Operations, you'll serve as the operational engine and strategic backbone of our global B2B organization, reporting directly to and working in tight partnership with the SVP B2B.
Responsibilities
Establish and own the operational rhythm (KPIs, strategic reviews, cadence management) for the B2B leadership team, ensuring clarity, accountability, and alignment on commercial goals; Partner with the SVP B2B to translate overarching commercial ambitions into actionable priorities and track execution across the entire B2B organization; Unify the global B2B sales motion by collaborating across Brand & Marketing, Product, Music, and the wider Epidemic Group to remove friction and streamline commercial paths; Leverage deep data analysis and commercial insights to accelerate decision-making, optimize revenue predictability, and eliminate bottlenecks; Act as the strategic connective tissue across functions to ensure complex projects, launches, and commercial initiatives deliver on time
Requirements
7+ years of experience and proven track record in B2B commercial operations, strategy/BizOps, management consulting, or a Chief of Staff-style execution role; Comfortable operating within fast-paced, global, and matrixed structures, bringing structure to ambiguity without slowing momentum down; Expert in designing and running high-performing operational rhythms, executive review cadences, and cross-functional governance models; Strong analytical mindset with the ability to turn complex commercial data into actionable insights that sharpen strategy and speed up execution; Exceptional stakeholder management and communication skills, with a track record of bridging sales, marketing, product, and executive teams; Able to seamlessly zoom out to high-level commercial strategy and zoom in to unblock daily operational friction
Benefits
High Impact: directly shape the operating model of the primary commercial growth engine; Collaborative Culture: work alongside creative, passionate, and driven colleagues who care about music and technology; Growth & Scale: be part of a global scale-up environment with direct visibility and strategic weight
Szwecja · Stockholm
