What if your team was the one that got to show how an AI-native company runs, and tried it on itself first? GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
Responsibilities
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement; Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself; Own the long-term design of the GTM stack (CRM, marketing automation, CS tooling), deciding what to build vs. buy, prioritizing by identifying the best solution to each business problem and sizing its cost and feasibility; Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems; Set a high bar for documentation, testing and deployment without slowing the team down; Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards; Drive adoption and change management for new GTM capabilities across distributed teams
Requirements
GTM fluency: knowledge of how sales, marketing, customer success and professional services work day to day (processes, metrics and tools); 4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders; Audit a process, tell whether it's any good, and judge where AI and automation create value and where they don't; Real appetite for systems, tooling and AI: at ease with GTM tools (CRM, marketing automation, enrichment), has built with AI tools on own initiative and keeps up with new releases; Coach a team: challenge roadmaps and builds, help people improve, and explain complex topics clearly to non-technical people; Get stakeholders aligned and drive change through to adoption in fast-moving environments without an established playbook; Turn ambiguous business problems into reliable, scalable tooling and judge when to automate (and when not to) across the full revenue engine; Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly; Enough technical judgment to challenge an architect's design without owning the architecture; Set and hold standards for documentation, testing and deployment without slowing the team down; Fluent English (US/UK) / B2 level or equivalent (FR); Enthusiasm for the working environment described at https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors; Deep expertise in Salesforce or marketing automation tools; A background in RevOps or GTM operations; Experience managing or coaching a team
Benefits
Package includes base salary, a variable component and equity; Work From Home stipend; RTT; lunch vouchers; medical insurance; gym subscription; 1 month parental leave for the second parent; Flexible hours and full remote work possible anywhere in France; Six active ERGs (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, Ethnic Diversity); Corporate Social Responsibility program
Francja · Paris
