Head of Operations

Head of Operations to lead the Edinburgh operation, with overall responsibility for the safe, efficient and profitable running of the Edinburgh depot, alongside leadership oversight of the smaller sites in Larbert and Inverness. Reporting to the Business Unit Director, the role leads a workforce of around 250 colleagues across Edinburgh, Larbert and Inverness. Regular travel to Larbert and Inverness, together with wider regional travel as required. Permanent, full time.

Responsibilities

Leading the overall operational performance of the Edinburgh, Larbert and Inverness Depots; Delivering budget, profitability and operational KPI targets; Creating a highly engaged, accountable and high-performing culture; Developing and coaching a strong operational management team; Partnering with Sales and other business functions to support customer growth and retention; Driving continuous improvement and operational excellence across the region; Ensuring the highest standards of health & safety, compliance and governance; Leading operational and organisational change initiatives and embedding sustainable improvements

Requirements

Experienced senior leader from a logistics, distribution, FMCG, foodservice, manufacturing, retail supply chain or similarly fast-paced environment; Experience leading large, complex operations through senior management teams; Proven responsibility for operational and financial performance, including budget or P&L accountability; A track record of improving operational performance through the effective use of data and KPIs; Strong leadership capability with experience developing high-performing teams; Experience of leading significant operational, organisational or cultural change; The ability to balance commercial objectives with service excellence and colleague engagement; Excellent stakeholder management skills and the credibility to influence at all levels; A visible, authentic leadership style that inspires confidence and accountability; Enjoys building strong teams, developing future leaders and creating an environment where people can succeed

Benefits

Attractive senior leadership package including competitive salary; Car allowance; Generous bonus potential; 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more; Pension - contribute 4% and the employer will match (after year 1, matching up to 6%); Life cover that you can increase; Access to confidential support and counselling; Health plan that gives money back on everyday medical costs for all the family, plus access to a digital GP; Exclusive range of high street discounts; Get paid as you earn - access to up to 20% of pay before payday; Opportunity to buy dental cover and critical illness cover