Head of Talent

SuperDial builds voice AI agents that handle healthcare phone calls, including benefits verification, claims follow-up, prior authorization and payer hold time. The company recently raised its Series B and is scaling its team. The Head of Talent will build the team that builds SuperDial, owning talent strategy end to end and recruiting hands-on for critical roles. The role sits close to the founders and leadership team.

Responsibilities

Own talent strategy end to end, including workforce planning with the leadership team, the recruiting engine, candidate experience, employer brand and closing playbook; Recruit hands-on for the most critical roles; Build the systems, team and partnerships needed to hire at the pace the business requires; Take ownership of open searches and personally close the most critical ones; Define what an A+ hire looks like for each team; Audit the full hiring funnel in Ashby; Build a working hiring plan tied to the operating plan and runway; Stand up a repeatable hiring process with structured interviews, calibrated scorecards and fast debriefs; Build a sourcing engine that reaches passive talent; Make the candidate experience a competitive advantage; Partner with finance on compensation and equity; Own the hiring plan for the company and report on metrics such as time to hire, offer acceptance, quality of hire and source of hire to the founders and board; Define the employer brand point of view; Decide and build what the talent function needs next

Requirements

8+ years in talent acquisition, including time leading recruiting at a high-growth, venture-backed startup through a stage change; Record of personally closing exceptional technical talent, including AI and machine learning engineers, against offers from the strongest companies in the market; Established professional network that they can reach today; Range across functions, able to hire AI engineers, enterprise account executives and healthcare operations leaders in the same quarter; Closing instincts to shape offers around what candidates care about; Fluency in compensation and equity, with judgment to build competitive offers without breaking internal parity; Operational rigor, running recruiting on data and building process that speeds hiring; Expertise in a modern ATS, ideally Ashby; High standards held under pressure

Nice to have

Experience building a talent function from the ground up at a Series A to C company; Recruiting for AI, voice or infrastructure engineering teams; Healthcare technology, revenue cycle management or health system experience; Agency or executive search experience alongside in-house leadership; Experience shaping an employer brand from early stage

Benefits

Equity; Benefits as part of total compensation package