Manage the daily operations of staff accommodation facilities.
Responsibilities
Manage the daily operations of staff accommodation facilities; Oversee resident admissions, allocations, move-ins, move-outs, and occupancy records; Ensure housing units, common areas, and facilities are clean, safe, and well maintained; Coordinate preventive and corrective maintenance with internal teams and external contractors; Conduct regular inspections to identify maintenance, safety, and compliance issues; Develop and enforce housing policies, procedures, and community standards; Address resident inquiries, complaints, and disputes in a timely and professional manner; Monitor housing occupancy levels and prepare regular operational reports; Manage housing budgets, monitor expenses, and control operating costs; Ensure compliance with health, safety, fire, and environmental regulations; Supervise housing staff, including housekeeping, maintenance, and administrative personnel; Coordinate emergency response procedures for housing-related incidents; Maintain accurate records of residents, inventories, inspections, maintenance, and contracts; Liaise with vendors, contractors, and service providers to ensure quality service delivery; Recommend improvements to housing services and resident satisfaction
Requirements
Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management, or a related field (preferred); Minimum of 3–5 years of experience in housing, property, facilities, or accommodation management; Experience supervising teams and managing residential or employee accommodation facilities is preferred; Fluency in English
Nice to have
Experience supervising teams and managing residential or employee accommodation facilities; Experience is an asset; Additional languages besides English