IT Project Manager (Canada) - North American Service Delivery Group

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

- An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
- Best-in-class health, medical, and life insurance benefits;
- Access to virtual and telehealth services and apps; and
- Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Internal Job Title: Project Manager

Job Type: Permanent, Full-Time

Job Location: 18 Auriga Dr. Ottawa, ON

Work Model: Hybrid

Job Status : Existing Vacancy

Position Summary

As a Project Manager in our North American Service Delivery group, you will be responsible for ensuring the in-scope, on-time, and on-budget delivery of suite of identification system solutions for our Federal and Provincial/Territorial government customers in Canada.

Responsibilities

Project Initiation; Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables.; Resource Allocation: Determine the resources (time, money, personnel) needed for the project and allocate them accordingly.; Timeline Creation: Develop a detailed project timeline, including milestones and deadlines.; Original Budget Creation: Set-up the original budget for the project for each labour and expense category.; Budget Management; Cost Forecasting: Forecast the costs for each labour and expense category as the project unfolds.; Budget Tracking: Monitor the project’s financial performance, ensuring that spending stays within the approved budget.; Financial Reporting: Prepare financial reports to keep stakeholders informed about the project’s budget status.; Schedule Management; Baseline Schedule Creation: Create the Baseline schedule for the project aligned with the initial budget; Schedule Tracking: Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery; Milestone reporting: Report schedule progress, based on milestones relative to the baseline.; Stakeholder Communication; Regular Updates: Provide regular updates to stakeholders through meetings, emails, and reports.; Feedback Incorporation: Gather feedback from stakeholders and incorporate it into the project plan as needed.; Conflict Resolution: Address any conflicts or issues that arise among stakeholders to keep the project on track.; Risk Management; Risk Identification: Identify potential risks that could impact the project’s success.; Risk Mitigation: Develop strategies to mitigate identified risks, such as contingency plans.; Risk Monitoring: Continuously monitor risks throughout the project and adjust plans as necessary.; Team Coordination; Task Delegation: Assign tasks to team members based on their skills and expertise.; Performance Monitoring: Monitor the performance of team members to ensure tasks are completed on time and to the required standard.; Team Support: Provide support and guidance to team members, helping to resolve any issues that arise.; Progress Reporting; Data Collection: Collect data on project performance, such as task completion rates and quality metrics.; Analysis: Analyze the data to identify trends and areas for improvement.; Reporting: Prepare detailed reports on project progress and present them to stakeholders.; Various other duties and responsibilities.

Requirements

Legally eligible to work in Canada; Fluent in English (speak, read, write); Able to obtain (in a timely manner) and maintain Government of Canada Secret (Level II) security clearance; Ability to travel approx. 4-12 weeks/year; Bachelor’s degree in Computer Science/Information Technology (or similar) or Business or an equivalent combination of relevant education and years of work experience; Knowledge of the following:; IT systems (infrastructure/applications and supporting technologies, methodologies, etc.); Project panning, scheduling and resource allocation; Risk management and mitigation; Budgeting and financial managementProficiency MS O365, Project, Jira; Proficiency in Microsoft O365, Project, Jira; 8+ years of experience managing complex, large scale IT projects; Critical thinking skills; Interpersonal skills; Adaptability

Nice to have

PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, ITIL, certifications; Experience managing IT project in both the private and public sectors; Business acumen