Lead Product Manager

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings simpler and more efficient. Doma is seeking a Lead Product Manager to build the technology that makes real estate closings faster, smarter, and more certain. The role focuses on growing Doma's revenue and operating leverage by building customer experience and automation solutions that reduce friction in the closing process, with a focus on intelligent title search and the refinance model. The position drives strategy, feature development, and product roadmap prioritization, and aligns engineering, data science, operations, sales, marketing, and other partners. Base salary range: $148,680 - $214,800 USD. Eligible for bonus and equity.

Responsibilities

Own day-to-day product execution and the roadmap for the refinance title decisioning platform; Start with the outcome: define the customer, the value, and the measurable result for each initiative before designing the solution; Translate product strategy into clear requirements, user stories, and acceptance criteria; Manage and prioritize roadmap deliverables and milestones across multiple workstreams and teams, making clear trade-offs against company OKRs and capacity; Partner closely with engineering, data science, and platform through the entire life cycle to deliver scalable, high-quality solutions; Use domain expertise, reporting and analytics, and customer feedback to improve how automation and AI capabilities perform; Define and track key product and operational metrics, and own the results against company OKRs; Own the health of the capability area, including accuracy, cost, service levels, and reuse across products; Monitor trends and proactively identify risks, anomalies, or performance issues; Partner with engineering and operations to investigate issues and drive resolution; Create dashboards and reporting that improve transparency and accountability; Act as the product point of contact for internal teams and external partners; Bring a point of view to roadmap reviews and leadership, with recommendations; Partner with business development teams on new customer onboarding and implementation, and monitor pain points and opportunities; Make sure dependencies are well understood and documented; Collaborate across functions to identify pain points and opportunities for automation, efficiency, and error reduction; Establish feedback loops to continuously improve products, systems, and processes

Requirements

6+ years of relevant product management experience, including leading cross-functional initiatives for B2B, platform, data, or AI/ML-enabled products; A prior focus on delivering impactful enterprise workflow, automation, and/or machine-learning or AI products that positively benefit key customer and business goals; Business acumen and a strong data-driven and judgment-driven decision-making skillset; Ability to convert this into a high-ROI roadmap and to make and explain trade-offs between competing priorities; Creativity and design thinking, with independent identification of differentiated, powerful, and user-delightful solutions; Strong executional abilities to give engineering, data science and others the necessary context, understanding of goals, and clarity of acceptance criteria, and to identify and mitigate risks proactively; Comfort with APIs, data pipelines, and the machine-learning lifecycle (training data, evaluation, monitoring, and retraining); Ability to evaluate data quality, accuracy, and cost with engineering and data science partners; Outstanding written and verbal communication skills, including communicating technical requirements and solutions to internal and external audiences and bringing clear recommendations to senior leaders; Ability to drive alignment across internal and external stakeholders and leadership; Ability to work autonomously and convert ambiguity into clarity

Nice to have

Experience in title, escrow, mortgage, real estate, or another regulated financial-services workflow; A demonstrated ability to learn a complex, regulated domain quickly

Benefits

Work/Life Balance with Paid Time Off (PTO); 12 weeks of paid family bonding leave (maternity and paternity); Medical, dental, and vision benefits; Health Savings Account (HSA); 401(k) with company match program; Short-term and long-term disability; Supplemental life and AD&D insurance; Critical illness, injury and hospital insurance; Bonus and equity eligibility