Park Inn by Radisson Amsterdam City West is a vibrant hotel featuring an integrated Amsterdam Congress Center, with 476 rooms and 21 versatile meeting spaces, including a ballroom accommodating up to 700 guests in theatre style and a rooftop event area. Join us as Meeting & Events Operations Manager to deliver high-quality events, inspire and support a diverse team, manage 21 meeting rooms, and bring our F&B and M&E product to the next level.
Responsibilities
Support the F&B Manager with overseeing the smooth operation of Meeting & Events Operations, ensuring a flawless experience for every guest; Coordinate and manage service for 21 meeting rooms, delivering exceptional experiences at every touchpoint; Train, inspire, and lead the team to achieve high performance and service; Work proactively to improve guest satisfaction, responding promptly to inquiries and feedback; Ensure compliance with food safety regulations, hygiene standards and brand standards; Address guest needs and resolve complaints efficiently and professionally; Coordinate that meeting rooms are prepared and set up completely according to guest needs; Review and revise standard operating procedures (SOPs) to enhance operational efficiency; Collaborate with management to optimize workflow and operational efficiency; Foster a positive, inclusive, and high-energy work environment for all team members
Requirements
Proven experience in banqueting or events with strong problem-solving skills; Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays; Willingness to support other F&B outlets when needed; Excellent communication skills, especially in English; Strong leadership skills to train, motivate, and support your team; Physical ability to set up and rearrange meeting rooms and event spaces, including moving furniture and equipment
Nice to have
Speaking an extra language
Benefits
A salary in FG 7 of the Horeca CLA; 25 holidays per year; Travel expense reimbursement of €0,23 per km (max €14,63 per day); Free parking spots for team members; Delicious meal during your shift; 8% holiday allowance (paid yearly in May); Industry pension plan (PH&C); Access to the employee discount platform Benefits at Work; Recommend a friend program (up to €250 per person who joins); (International) training and job opportunities within the Radisson Hotel Group; Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and more; 'Know Where You Work' program after probationary period; Staff discount on stays and F&B at Radisson Hotel Group worldwide; 50% discount on Food & Beverage at Radisson Blu and Park Inn by Radisson hotels in the Netherlands; Up to 53% off stays at over 1,500 Radisson Hotels worldwide; Guaranteed minimum of 30% off for Friends & Family; Exclusive discounts on Breakfast, Food & Beverage, Spa and more
Holandia · Amsterdam
