A Maintenance Manager role within the Property Services Team at SNG (Sovereign Network Group), a leading Housing Association, based in the Bristol, Yate Hub and covering the Bristol/Gloucester Locality. Reporting into the Operations Manager, the role delivers customer-centric, high quality, value for money property maintenance and improvements through a team of circa 12+ in-house trades and external contractors. A Basic DBS check will be undertaken for the successful candidate.
Responsibilities
Lead on operational delivery of property services workstreams, both residential and non-residential portfolio, focusing mainly on Responsive Repairs Works or other workstreams as required; Deliver the right outcome for customers in a safe and timely way through a team of trades operatives; Role model and set direction within the team by being clear on expectations, giving clarity of requirement and supporting team and individual performance through robust feedback; Maintain high quality data within the property systems; Set and maintain high levels of safe working practices in line with Health and Safety legislation and CDM; Ensure detailed local knowledge of customer, asset and investment needs across the locality; Engage and work with residents and groups to develop co-created services
Requirements
Experience of managing a direct labour workforce focused teams for the delivery of maintenance services; Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment; Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG; Ability to operate with commercial acumen; Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams; Proficient use of Microsoft office suite with Intermediate or advanced Excel skills; Happy to travel, have access to a car and a full UK driving licence
Benefits
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days); Chance to buy or sell holiday as part of flexible benefits package; 3 additional wellbeing days and 2 paid volunteering days; Generous matched pension scheme up to 12% and Life cover at 4x salary; Enhanced maternity/paternity/adoption pay; Options for private medical insurance, dental insurance and critical illness cover; Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Wielka Brytania · Bristol
