Manager, Account Management

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We’re looking for a highly driven and motivated Key Account Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Key Account Management Team Lead.

Responsibilities

Manage and expand relationships with existing restaurants and proactively identify further new business opportunities; Achieve and exceed on weekly and monthly KPIs; Maintain and grow the revenue and gross profit of each account; Keep the platform fresh by implementing creative marketing initiatives; Construct and negotiate commercial offers which meet expectations of foodpanda, restaurants and the customer; Understand and optimise seasonal fluctuations; Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards; Strong knowledge of all aspects of the foodpanda business model and the online food ordering market

Requirements

2+ years’ experience within an Account Management role preferable; Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in any of the following areas: media, recruitment, advertising, and e-commerce; Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer; Strong relationship builder, has a positive attitude and is a team player; Highly driven, is self-motivated, target oriented, resilient and tenacious; Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn; Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas; Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment; Highly organised and plans and prioritises work effectively