The Client Partnership team leads the strategic and relationship side of our influencer marketing services agency throughout the lifecycle of an account at Collectively. This role leads the day-to-day account and strategy workflows for at least 1 and up to 5 brands and plays a critical role in ensuring creator marketing solutions and strategies are applied practically to clients' businesses. The Manager of Client Strategy will report directly to a Director or Sr. Director of Account & Strategy Leadership.
Responsibilities
Lead the approach to proposal development or response to briefs, including digesting client RFPs/briefs, ideating responses with the account leader, and coordinating pitch strategy with leadership; Develop and articulate influencer campaign and creator strategies based on RFP/brief goals; Build and recommend budgets against plans/RFPs; Work with Operations and Leadership to finalize scopes and staff plans; Set up the Production team for success from kick-off through wrap, maintaining strategic threads during account moments; Identify opportunities to optimize, upsell or pivot based on performance, trends or client needs; Partner with the Analytics team on content performance hypotheses and measurement; Shape the story and narrative of program performance in internal wrap development; Lead or host client reporting meetings; Conduct regular 1:1s or 2:1s with clients to build trust and partnership; Surface client frustrations and synthesize feedback between client and Collectively stakeholders; Maintain up-to-date research on brand accounts, including trends, industries, competitors and products; Lead the day-to-day account and strategy workflows for at least 1 and up to 5 brands
Requirements
At least 3 years direct experience in influencer marketing, PR firm or ad agency working on influencer marketing; Both left and right brain thinker, equally comfortable with data and creative thinking; Independent, critical thinker, comfortable putting ideas backed by rationale and V1s out there, then getting steers from colleagues and clients to refine the work; Exceptional client servicing skills and instincts; loves to develop strong relationships with clients; Strong organization skills with attention to detail and excellent follow-through; Great communication skills, both internally and externally, written and verbal; Ability to work efficiently across a variety of tasks and manage time appropriately for projects; Thrives in the "undefined" and enjoys fast-changing, fast-paced working environments; Collaborative working style with positive attitude and enthusiasm for making great work happen
Benefits
Medical, Dental & Vision; 401k Matching; Monthly Work From Home Stipend; Remote-First; Flex Fridays; Step Up Recognition Program; Collectively Employee Resource Groups (ERGs); Virtual & In-Person Events; Generous Allotment of Sick Days; Birthday Time Off
Stany Zjednoczone · New York
