Manager Clinical Lab

Works closely with Senior Manager to ensure company, department, and team goals are met.

Responsibilities

Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA); Engages in future planning and scales employees and equipment appropriately; Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates; Monitors the quality control/assurance programs, test results, and equipment; Uses metrics in decision-making and to drive changes across the team; Manages headcount levels to meet production goals, including driving the interview process and managing employee PTO and overtime; Refines current lab process through continuous improvement projects; Oversees team specific lab operation; Acts as go-to person when senior manager is not present; Responsible for seamless transition of automation and test improvements into production workflow; Analyzes and troubleshoots lab processing errors and provides recommendations to lab director, scientists and statisticians; Supports Supervisors in close out of NCRs; Responsible for initiation and timely close out of CAPAs; Ensures departmental lab compliance for regulatory bodies; Ensures tests are completed according to approved procedures; Maintains an organized, safe and efficient work area; Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support; Handles employee issues and collaborates with Senior Manager and/or Human Resources to resolve them; Explains reasoning behind instructions, processes and changes to team; Meets regularly with Supervisors to discuss goals and progress; Responsible for performance review of direct reports and overseeing performance review of entire staff; Plans and leads team meetings; Develops high-performing employees through learning, cross-training and new challenges; Recognizes and rewards talent through merit reviews, promotions, and recognition programs; Adheres to Departmental Expectations; Manages the training program for direct reports; Notifies management of requirements for tools and supplies; Receives objectives and determines how to use resources to meet schedules and goals; Provides guidance to subordinates within company policies; Recommends policy changes and establishes procedures affecting the immediate organization; Manages coordination of a section or department, including results, costs, methods and staffing

Requirements

BS/BA degree in Biological Sciences, related field, or equivalent; 6+ years of experience in clinical lab environment; knowledge in molecular diagnostics; eligible for delegation as both CAP General Supervisor and NYSDOH supervisor; current California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist); exceptional multi-tasking, organizational, and communication skills; excellent computer skills, including MS Excel; detail oriented, able to organize and prioritize; strong problem solving skills; independent self-starter comfortable working in teams at all levels; experience building and managing a high performing group of engaged and motivated employees

Nice to have

Knowledge in molecular diagnostics

Benefits

Annual performance incentive bonus; Long-term equity awards; Comprehensive health benefits (medical, dental, vision); 401(k) with company match; Generous paid time off and company holidays; Additional wellness and work-life benefits; Life and disability plans; Free testing for employees and immediate families; Fertility care benefits; Pregnancy and baby bonding leave; Commuter benefits; Employee referral program