Abacus Insights is looking for a Manager, Business and Data Analysis to lead a distributed team of Business and Data Analysts within Client Solutions. This is a hands-on people leadership role requiring prior experience as a manager with direct responsibility for leading, developing, and managing teams. The Manager will lead team members based in Pune as well as other delivery locations, requiring the ability to effectively manage distributed teams across locations and time zones. This is a working-manager role, staying close to client delivery and technical analysis while coaching the team.
Responsibilities
Lead, coach, and develop a geographically distributed team of Business and Data Analysts; Manage day-to-day people leadership, including performance management, workload allocation, development planning, and succession readiness; Establish clear expectations, operating rhythms, and accountability across locations and time zones; Manage and balance team capacity and priorities across multiple client programs; Establish and reinforce standards, templates, review mechanisms and best practices for requirements gathering, data analysis, source-to-target mapping, solution documentation, and validation; Review and guide team deliverables to ensure requirements and analysis are clear, complete, technically sound, and implementation-ready; Lead complex US healthcare payer data and implementation engagements, providing senior-level oversight; Apply deep payer domain expertise to guide solutions aligned with broader business objectives; Lead and support healthcare use cases including HEDIS/Stars, CMS interoperability, FHIR, risk adjustment, prior authorization, payment integrity, value-based care, and other payer data initiatives; Translate client business, regulatory, and operational needs into clear business and data requirements, solution designs, mappings, acceptance criteria, and implementation-ready documentation; Guide analysts in data profiling, data-quality analysis, reconciliation, and root-cause investigations; Serve as a senior client-facing domain and analysis lead; Operate as a hands-on working manager, reviewing analysis and stepping into critical workstreams when needed; Use SQL and analytical tools to validate findings and investigate complex data issues; Review key implementation artifacts, including business and technical requirements, data mappings, validation approaches, and acceptance criteria; Partner closely with Data Engineering and QA to resolve data mapping, transformation, quality, and implementation challenges; Drive root-cause analysis and scalable problem-solving; Partner with Business Solution Managers, Solution Architects, Product, Engineering, QA, and Program Management to drive alignment and successful client delivery; Ensure seamless hand-offs across the delivery lifecycle; Translate between business and technical stakeholders and communicate delivery status, risks, dependencies, and outcomes to senior leadership; Serve as a senior escalation point for client, domain, requirements, and data-analysis issues; Drive continuous process improvement across the team and provide support for QA, client delivery, and production/application support as needed
Requirements
Bachelor's degree in Healthcare Administration, Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience; 8+ years of experience in Business Analysis, Data Analysis, healthcare consulting/technology, or related roles, with strong exposure to the US healthcare payer domain; Proven people management experience, including leading and developing geographically distributed teams and managing team capacity, priorities, and delivery risks; Strong knowledge of US payer data and business processes, including claims, provider, membership/eligibility, prior authorization, encounters, clinical, and benefits data across Medicare, Medicaid, and Commercial plans; Hands-on experience with payer-focused use cases and regulatory initiatives such as HEDIS/Stars, risk adjustment, prior authorization, CMS interoperability, FHIR, and other healthcare interoperability standards; Strong SQL and healthcare data analysis skills, with experience working with large, complex datasets and modern data platforms such as Databricks and/or Snowflake; Experience with healthcare data modeling, data profiling, reconciliation, root-cause analysis, and data-quality investigations, including understanding dataset grain, relationships, and downstream implications; Strong experience gathering and translating business and data requirements into implementation-ready requirements, mappings, designs, acceptance criteria, and validation approaches; Proven client-facing experience, including leading requirements discussions and communicating effectively with senior business and technical stakeholders; Strong communication, organization, and attention to detail, with the ability to manage multiple client engagements and competing priorities in a fast-paced delivery environment
Nice to have
Experience with additional payer use cases such as payment integrity, value-based care, provider analytics, care management, utilization management, or population health; Experience with Python or similar analytical/automation technologies; Experience with BI and visualization tools such as Power BI or Tableau; Experience growing teams, developing future leaders, and supporting hiring and succession planning; Experience working within consulting, client implementation, or SaaS/data-platform delivery organizations; Highly organized, self-motivated, and comfortable operating with limited supervision in complex delivery environments; Strong commitment to staying current with US healthcare regulations, payer priorities, data standards, interoperability requirements, and emerging technologies
Benefits
Competitive Leave & Benefits; Comprehensive health coverage; Equity for every employee; Growth-focused environment; Base salary plus eligibility for performance bonuses and equity grants
Indie · Pune
