Blue Bottle Coffee is looking for an experienced Quality Manager to lead Quality and Food Safety for our South Korea Roastery. This role is responsible for continuously improving the Quality Management System (QMS) for coffee roasting and food manufacturing operations, ensuring compliance with Korean regulatory requirements while upholding Blue Bottle's global quality and food safety standards. The role will partner closely with Operations, Supply Chain, Coffee, R&D, and Global teams. You will report directly to the Global Head of Coffee Quality.
Responsibilities
Develop, implement, and continuously improve the Quality Management System (QMS) for coffee roasting and food manufacturing operations, ensuring compliance with Korean regulations, Blue Bottle global standards, and food safety management systems such as HACCP and ISO/FSSC 22000; Lead end-to-end quality assurance across raw materials, production processes, and finished products by establishing quality standards, monitoring critical control points, analyzing quality data, and driving continuous process improvement; Establish and manage supplier quality programs, including supplier qualification, audits, performance evaluation, and corrective actions; Lead the investigation and resolution of quality and food safety issues through root cause analysis, CAPA implementation, risk assessment, and regulatory inspections; Partner closely with global Quality teams to report quality performance, implement global quality initiatives, share best practices, and ensure alignment with company-wide quality standards
Requirements
Bachelor's degree in Food Science, Food Engineering, Biotechnology, Chemistry, Agriculture, or a related field; 8+ years of experience in quality management within the food and beverage industry; Hands-on experience in quality management for food manufacturing operations (e.g., bakery, dairy, beverages, ready-to-eat foods), with a strong understanding of food processing operations and quality control principles; In-depth knowledge of Korean food manufacturing regulations and compliance requirements, with the ability to independently assess and ensure regulatory compliance; Expertise in Food Safety Management Systems, including HACCP and ISO 22000; Proven experience in quality issue investigation and resolution, with proficiency in quality management tools and methodologies such as RCA, CAPA, FMEA, and SPC; Solid understanding of the Korean food industry supply chain, with hands-on experience in supplier quality management and local supplier development; Fluent in Korean, Business-level Chinese or English is required
Nice to have
3+ years in a factory Quality Manager role or an equivalent leadership position; Experience in the food processing industry, such as food manufacturing, coffee roasting, or coffee retail/franchise operations, with a strong understanding of food and coffee quality management; Professional certifications related to coffee quality and sensory evaluation, such as Q Grader, SCA Sensory Skills, or SCA Roasting; Experience in quality management within a multinational corporation or international food company, with familiarity with global quality management systems and governance; Experience establishing quality management systems for a greenfield manufacturing facility; FSSC 22000 experience
Korea Południowa · Korea
