Manager, Software Engineering - Production Engineering

Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all. Production Engineering embeds with product and platform teams across Figma to help them deliver reliable products faster, with work spanning browser performance, backend services, and infrastructure. As Engineering Manager, you'll own the team's strategy, priorities, delivery, and people development, working with product and platform leaders to decide where the team can make the biggest difference. This is a full time role that can be held from one of Figma's US hubs or remotely in the United States.

Responsibilities

Coach and develop production engineers, including experienced technical leaders, through direct feedback and opportunities to shape technical strategy and lead work across teams; Set priorities and guide delivery for the team's embedded work with Figma's product and platform organizations, aligning partners on outcomes, responsibilities, and tradeoffs, and resolving competing demands; Guide improvements to observability, incident response, and production tooling that reduce recurring toil, surface actionable signals, and make services easier for product teams to understand and operate; Partner with engineers on long-term technical direction, design, and production reviews, supporting their ownership of technical decisions and holding the team accountable for delivery; Anticipate reliability and scaling challenges alongside partner-team leaders, and prioritize improvements that support upcoming product goals; Turn lessons from work with product teams and production incidents into reusable tools and practices that strengthen partner teams' ownership and make on-call more sustainable

Requirements

Experience managing engineering teams and developing senior engineers, helping them grow their technical judgment, leadership, and impact; Experience building and operating complex software systems at scale, with the technical judgment to guide decisions across the stack and learn unfamiliar systems; Experience leading complex initiatives across engineering teams and cross-functional partners, earning trust beyond your reporting line, resolving competing priorities, and delivering shared business goals; Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers' technical ownership

Nice to have

Experience building shared reliability platforms, observability or distributed tracing systems, or tooling that reduces toil across multiple engineering teams; Familiarity with traffic management, service discovery or service meshes, container orchestration, infrastructure as code, or capacity and performance engineering; Experience improving incident response processes and reducing on-call burden

Benefits

Equity; Health, dental, and vision coverage; Retirement benefits with company contributions; Parental leave and reproductive or family planning support; Mental health and wellness benefits; Paid time off; Paid sick leave and holidays; Employer-provided paid flexible PTO; Company recharge days; Cell phone and home internet reimbursements; Lifestyle spending accounts; Annual bonus plan for eligible non-sales roles