Radisson Hotel Group is one of the world's largest hotel groups, with ten distinctive hotel brands and more than 1,460 hotels in operation and under development in 95+ countries. The role is to manage overall nightclub and bar operations in accordance with 5-star hotel standards, leading the team, guest experience, budgets, inventory, entertainment, safety, and compliance.
Responsibilities
Manage overall nightclub and bar operations in accordance with 5-star hotel standards; Supervise, motivate, and develop the team to ensure efficient operations and excellent service; Prepare staff schedules, allocate duties, monitor attendance, and ensure adequate staffing levels; Ensure guest satisfaction through VIP service, effective complaint handling, and personalized guest experiences; Maintain high standards of service quality, beverage presentation, grooming, cleanliness, and hygiene; Monitor sales, budgets, beverage costs, payroll, and operating expenses to maximize profitability; Control inventory, stock requisitions, storage, breakage, wastage, and beverage replenishment; Coordinate DJs, entertainment, VIP reservations, promotions, and special events to drive revenue; Ensure effective crowd management, guest safety, security procedures, and emergency preparedness; Conduct staff training on service standards, product knowledge, upselling, and responsible alcohol service; Coordinate with F&B, security, engineering, housekeeping, finance, purchasing, and banquet teams; Ensure compliance with hotel policies, licensing requirements, local laws, and responsible alcohol service regulations; Prepare daily operational reports, sales reports, inventory records, and staff performance evaluations; Inspect facilities, bar equipment, sound and lighting systems, and ensure timely maintenance and repairs; Drive continuous improvement, staff development, innovative promotions, operational efficiency, and consistent adherence to 5-star hotel standards
Requirements
Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field preferred; Minimum 5–8 years of experience in nightclub, bar, lounge, or entertainment venue operations; At least 2–3 years in a managerial role; Experience managing large-capacity venues, preferably 500–1,000 guests or more; Strong leadership and team-management skills; Excellent knowledge of Food & Beverage operations, beverage cost control, inventory management, and revenue generation; Experience handling VIP guests, entertainment events, and high-volume operations; Good knowledge of crowd management, security procedures, emergency response, and guest safety; Strong communication, problem-solving, and decision-making skills; Proficiency in POS systems, Microsoft Office, and operational reporting; Excellent English communication skills; Ability to work night shifts, weekends, public holidays, and during major events
Nice to have
Additional languages
Benefits
Live the Magic of Hospitality; Build a Great Career with investment in growth, learning, and career development; Experience the Team Spirit in an inclusive workplace with Employee Resource Groups and inclusion initiatives; Lead with Your Ambition; Enjoy Global & Local Perks, including special hotel rates for you and your loved ones at hotels worldwide and access to local perks and rewards
Katar · Doha
