Cloudflare's Strategic Partnerships team operates at the intersection of technology, media, and emergent AI business models. We are seeking a Strategic Partnerships Operations Manager to bring structural rigor, operational efficiency, and scalable execution to our team. In this role, you will be the connective tissue between Strategic Partnerships and core internal functions like Product Management, Engineering, Sales, and Product Marketing.
Responsibilities
Design & scale team cadences, project management frameworks, tracking systems, and operational rhythms for the Strategic Partnerships organization; Utilize AI tools and automated workflows to centralize partner data, streamline pipeline management, and reduce manual reporting overhead; Serve as the central point of operational contact, tracking partner milestones, pilot launches, and cross-functional commitments; Capture, structure, and synthesize qualitative and quantitative insights from executive partners, publishers, and AI platforms; Build repeatable feedback loops with Product Management and Engineering to inform product roadmaps; Partner with Sales and Go-To-Market teams to operationalize partner learnings, objection handling, and market narratives; Create executive-ready product collateral such as message houses, solution one-sheets, presentation decks, and enablement briefs; Translate complex technical infrastructure into clear, compelling narratives for external partners and internal leaders; Coordinate pilot rollouts and partnership launches, ensuring marketing, product documentation, and collateral are aligned
Requirements
Execution-driven and structured; Technically fluent with modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem; AI-native mindset with active use of AI tools in daily work; Master communicator with exceptional written and visual storytelling skills; Collaborative and proactive in cross-functional matrixed environments; Based in or willing to work hybrid from Cloudflare's San Francisco, CA, New York, NY or Austin, TX offices
Nice to have
5+ years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management within a high-growth tech environment; Demonstrated ability to comprehend complex technical products, platform infrastructure, or developer tools; Proven success in establishing cross-functional operating models and authoring external customer/partner collateral; Experience leveraging AI platforms and automation tools to scale personal and team workflows
Benefits
Medical/Rx Insurance; Dental Insurance; Vision Insurance; Flexible Spending Accounts; Commuter Spending Accounts; Fertility & Family Forming Benefits; On-demand mental health support and Employee Assistance Program; Global Travel Medical Insurance; Short and Long Term Disability Insurance; Life & Accident Insurance; 401(k) Retirement Savings Plan; Employee Stock Participation Plan; Flexible paid time off covering vacation and sick leave; Leave programs, including parental, pregnancy health, medical, and bereavement leave; Eligibility to participate in Cloudflare's equity plan
Stany Zjednoczone · Austin
