At Orchard, we believe technology can make lives better for businesses, brands, and the people behind them. We exist to invent better outcomes through creativity and technology, and our delivery team is the engine that makes it real. We're looking for a Program Manager (Health) to own delivery across one of our most significant health client portfolios while leading and developing the PM team around you. This is a hands-on leadership role: you'll lead and run complex programs yourself while holding accountability for delivery quality, commercial health, client confidence, and team capability. You'll work at the intersection of delivery leadership, health-sector governance, commercial management, and people development. You will create the structure that enables teams to move with confidence, surface risk early, and deliver high-quality work in a regulated environment. Orchard is a creative and technology agency with serious delivery credentials, part of ASX-listed Enero Group with a client portfolio spanning health, consumer, and automotive sectors across Australia and the US. Apply with your CV and a short note on what great delivery leadership looks like to you.
Responsibilities
Own delivery across a significant health client portfolio; Lead and run complex programs while holding accountability for delivery quality, commercial health, client confidence, and team capability; Ensure delivery discipline includes care for regulatory, medical, legal, and quality (MLR) considerations; Maintain a clear view of portfolio milestones, dependencies, and risks, and surface problems early with options; Track budget vs actual, manage scope change, and flag margin risk; Monitor pipeline health, identify growth opportunities within existing clients, and contribute to new business efforts; Lead and coach a team of PMs; Act as senior delivery contact, working with Account Direction to translate business objectives into executable programs; Use AI tools as part of how you work and help build Orchard's AI delivery capability
Requirements
8+ years working in advertising agencies as a Project Manager, Producer or hands-on Account Director; Demonstrable end-to-end campaign delivery experience; Experience across multi-program portfolios with meaningful commercial responsibility; Solid commercial instincts: understands margin, owns forecasts, and manages scope change; A people-first approach; Systems thinker who builds frameworks that scale and empowers others to carry them; Calm, transparent, and decisive under pressure; Hungry for growth: spots opportunities within existing clients and actively pursues new business; Comfortable with ambiguity; Active user of AI tools with genuine curiosity about where it's heading; Committed to self-directed learning and bringing new thinking to the team
Nice to have
Experience delivering digital health, pharmaceutical, medical, or other regulated-sector programs; Familiarity with MLR review processes, Veeva workflows, claims frameworks, or reference-pack standards; Experience improving approval velocity, delivery predictability, or portfolio margin performance; A track record of developing PMs into confident, autonomous delivery leaders; Experience using AI tools to improve delivery quality, speed, and decision-making
Australia · Sydney
