Procurement Manager - Non-Food

As a Procurement Manager, you'll be right at the heart of delivering our category strategy for Non-Food within Operations. Think linen, cleaning materials, kitchen equipment etc. Working closely with the Category Manager, you'll own everything from sourcing and contracting through to building strong supplier relationships that actually work. You'll be the driving force behind optimising our spend, ensuring our partners deliver real value, and keeping operations running smoothly, all whilst supporting Haven's bigger business goals. Your mission is to balance the commercial side of things with what matters most: maintaining brilliant service, fostering innovation, upholding quality standards, and never compromising on safety.

Responsibilities

Leading category procurement end-to-end, from sourcing strategy and RFP execution through to supplier evaluation, commercial negotiations, and contract lifecycle management (renewals, renegotiations, risk mitigation); Building and influencing stakeholder relationships across all levels (up to Director) to shape business requirements, challenge assumptions, and drive commercially effective outcomes; Developing commercially smart sourcing strategies, optimising total cost of ownership, balancing cost with quality/service/innovation, and identifying savings opportunities through spend analysis and market research; Managing supplier performance and value delivery, establishing SLAs and KPIs, conducting regular reviews, and driving continuous improvement while maintaining quality and service standards; Collaborating across functions, partnering with Finance to track and validate savings, supporting governance activities, and championing process improvements

Requirements

Procurement experience, ideally across relevant Operational categories, with proven success developing and implementing sourcing activity that delivers cost and operational benefits; Strong commercial and contracting knowledge, including understanding of contract terms, conditions and supplier contract development, plus familiarity with procurement systems and sourcing tools (e.g. Coupa or similar); Excellent communication and collaboration skills, with the ability to work across business functions, manage multiple priorities in a fast-paced environment, and strong organisational skills with meticulous attention to detail; Strategic procurement mindset, proactive and commercially aware, with knowledge of procurement principles, supplier relationship management and strategic sourcing methodologies; Results-focused delivery drive, determined to deliver value through procurement with a continuous eye on optimising performance and driving tangible business outcomes

Benefits

Holiday Buy Scheme; Annual bonus; Holiday allowance that rises with service; Generous discounts (20%) on Haven and Warner Hotels holidays for you, family and friends; Comprehensive wellbeing support; Access to the Bourne Leisure corporate box at the O2 Arena, London; Exclusive discounts with corporate partners; Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees; Enhanced family friendly policies and pay (eligibility criteria applied)