Citian is a fast growing, venture backed SaaS technology company based in Washington, DC, whose software solutions improve how transportation and infrastructure systems (roads, rail, transit, bicycle, pedestrian) operate. As a Product Manager, you will lead the strategy and execution for ADAPT, its roadway and right-of-way asset management platform for public agencies. You will own the ADAPT roadmap while working closely with engineering, design, data science, and go-to-market teams. Citian's products are data and models first, sold to state and local governments. You will be one of the first PMs and will help build the product function as it matures.
Responsibilities
Define and own the product vision, strategy, and roadmap for both products, including deciding what not to build and when to invest in scalability and quality over new features; Partner with design and engineering to deliver intuitive, high-quality user experiences; Work with data science to define what good data and model output looks like, and how to measure it; For the AI product: find where AI genuinely helps agencies, validate it with customers before building, and decide with engineering when a feature is ready to ship; Work with engineering and data science to set the quality bar for AI features, including what a correct answer is, when the product should say it can't answer, and how quality is tracked in production; Develop features that leverage automation and AI to reduce manual effort and improve outcomes; Work closely with existing clients to understand their pain points and validate solutions; Bring enterprise needs into the roadmap: reliability, security, permissions, and administration for larger agency customers; Establish clear success metrics (e.g., engagement rates, conversion, time saved, adoption); Collaborate with go-to-market teams to drive successful launches and adoption
Requirements
5+ years of product management experience, ideally in SaaS or GovTech; Has shipped customer-facing AI or LLM features to production, and can explain how quality was defined and measured; Has owned the roadmap for a growing product, including trade-offs between new features and investment in scalability, reliability and quality; Experience with complex data, analytics, or AI/ML products and GovTech or another complex compliance or technical domain (healthcare, finance, security, etc.); Strong understanding of user workflows and building for non-technical users at scale; Ability to translate complex problems or client requirements into simple solutions; Data-driven mindset with experience defining and tracking product metrics; Uses AI tools day to day; Comfortable in a startup-style setting with lightweight structure; Proven ability to work cross-functionally with engineering and product teams and influence without authority; Strong communication skills with both technical and non-technical stakeholders
Nice to have
Familiarity with state and local governments and/or public sector transportation; Geospatial or mapping product experience; Experience growing an AI product from first release to wide customer adoption
Benefits
Competitive salary and benefits package; Medical, dental, and vision insurance; Generous PTO; 401(k) company match; Monthly commuter transportation benefit; On-site gym; Free snacks in the office; High-growth potential and opportunities for advancement
Stany Zjednoczone · Washington
