We are looking for a Product Manager - Order to Cash and Agentic AI to lead a team that designs, builds, and runs the systems behind Snowflake's Office of the CFO. The role brings a product-led mindset to finance technology, with a strong focus on AI and agentic applications that change how Finance works. The position is a hands-on product-building role covering discovery, product strategy, technical requirements, AI-assisted prototyping, delivery, and adoption, with a focus on enterprise financial applications: contracts, pricing, billing, invoicing and order-to-cash. The mission is building a next-generation, AI-native enterprise platform on Snowflake ("Snow on Snow"). Domain focus: Enterprise Financial Applications. Department: Enterprise Technology. Reports to: Sr. Manager, Enterprise Platforms. For jobs located in the United States, salary and benefits information is available on the Snowflake Careers Site.
Responsibilities
Own discovery, vision, roadmap, prioritization, and delivery of in-house O2C products; Translate customer and operational needs into clear product requirements, MVPs, acceptance criteria, and measurable outcomes; Define capabilities for contract changes, order activation, usage rating, billing schedules, invoice generation, adjustments, and reconciliation; Support consumption-based, subscription, hybrid, and technical services business models; Connect upstream quoting and contracting with downstream invoicing, payments, cash application, disputes, and subledger operations; Simplify customer and operator experiences, including exceptions and recovery; Build working prototypes using AI-assisted development tools to validate workflows and feasibility; Partner with Engineering on APIs, data models, business rules, architecture tradeoffs, testing, and production readiness; Define agent orchestration, tool integration, and approval checkpoints; Establish prompt and context strategies, evals, test harnesses, and observability to measure quality, reliability, latency, and cost; Deliver measurable improvements in billing accuracy, automation, collections effectiveness, and adoption; Embed financial controls, security, audit trails, and resilient exception handling throughout the product lifecycle
Requirements
8–10+ years of product management experience building enterprise software, financial platforms, or billing products, with direct accountability for product decisions and business outcomes; Demonstrated experience taking custom-built products from problem discovery through MVP, production launch, and scale, beyond packaged application configuration, implementation coordination, or project management; Hands-on product experience with contract lifecycle events, amendments, renewals, billing schedules, proration, invoicing, credit/debit memos, tax integrations, and reconciliation; Experience delivering usage-based billing capabilities, including usage ingestion and validation, metering and rating, tiered pricing, commitments, drawdowns, overages, and billing corrections; Strong understanding of the customer journey across CPQ, pricing, deal desk, contracts, orders, billing, payments, cash application, disputes, collections, and operational subledgers; Ability to translate business needs into functional specifications, data models, API contracts, workflow states, and testable acceptance criteria; Technical fluency in SQL, APIs, and event-driven systems, with sound judgment on build-versus-buy, scalability, and reliability tradeoffs; Experience using tools such as Cortex Code or Cursor to build functional prototypes, and demonstrated delivery of in-house agentic applications in O2C or closely related financial workflows; Understanding of tool/function calling, orchestration, context and memory management, and human approvals; Practical experience with prompt and context engineering, evaluation datasets, automated test harnesses, regression testing, execution tracing, and guardrails; Ability to define measurable release criteria and safe fallback behavior; Experience implementing, enhancing, or integrating platforms such as Workday, Oracle, SAP, NetSuite, or Salesforce, with an understanding of financial data ownership, system boundaries, and reconciliation; Strong discovery, UX, prioritization, and stakeholder-management skills, with the ability to work closely with Engineering, Finance, Operations, and Compliance
Nice to have
Experience building on Snowflake using Cortex AI, Snowpark, SPCS, Streamlit, or Dynamic Tables; Prior software engineering experience or demonstrated ability to develop and validate prototypes using code; Experience delivering mission-critical enterprise applications, operational subledgers, payment platforms, or cross-system reconciliation with rigorous security controls, robust exception handling, and tested recovery procedures; Familiarity with agent orchestration frameworks such as LangGraph, AutoGen, CrewAI, or custom implementations; Experience extracting and validating information from contracts, invoices, remittance advice, and other unstructured documents; Familiarity with SOC 1/SOC 2, SOX controls, and PCI DSS requirements relevant to financial applications
Stany Zjednoczone · Dublin
