The Partnerships department operates in a fast-paced environment with a lean team. Key priorities arise from major events like SKO or Forge Partner Day, cross-functional initiatives, and urgent executive inquiries. Top-tier partnership teams require a dedicated program manager to own these priorities, drive execution, and maintain clear visibility into project status, blockers, and ownership.
Responsibilities
Maintain one view of cross-departmental initiatives: owners, status, dependencies and risks, with Jira as the source of truth; Take ad-hoc and flagship projects from brief to delivery: agree scope and owners, build the plan, chase dependencies, manage the timeline and run follow-up; Support the Partnerships contribution to company moments such as SKO and Forge Partner Day, including narrative, speaker briefing and content gathering with Marketing and Events; Drive cross-functional initiatives that need a single owner for delivery; Support the department's operating rhythm, including OKRs, business reviews, quarterly narratives and All Hands meetings; Support the cadence of department updates and the PR-FAQ tracker for major launches; Support annual planning and follow-up from the employee engagement survey; If the acquisition of Braze by Salesforce completes, help plan and track alignment of the Braze partner program with the Salesforce partner program
Requirements
5-8 years in program management, project management or strategy and operations roles at a B2B SaaS or technology company, ideally supporting a go-to-market, partnerships or alliances team; Has driven cross-functional programs from brief to delivery with several stakeholders and senior people, and has run events or company moments with speakers, content and a tight timeline; Has built visibility across a portfolio of workstreams, using trackers, status reporting and tools such as Jira, and knows how to keep them honest without making them a burden; A strong writer and storyteller, able to turn updates and numbers into something leaders grasp quickly; Skilled at facilitation: runs meetings with senior people, keeps them to time, and leaves with clear actions and owners; Data-driven, comfortable building trackers and spotting when numbers don't add up; Highly organised, able to manage many deadlines and very different kinds of work at once without losing detail; Happy to build process from nothing, and pragmatic about keeping it light enough to survive a busy quarter; Comfortable with Google Workspace, Slack, Jira and Confluence
Benefits
Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive medical, dental, vision, life, and disability benefits; Family services including fertility benefits and equal paid parental leave; Professional development with formal career pathing, learning platforms, and a yearly learning stipend; Curated in-office employee experience; Annual company-wide Volunteer Week and donation matching; Employee Resource Groups; Collaborative, transparent, and fun culture recognized as a Great Place to Work