Quality Manager - TS/SCI Clearance

The Quality Manager leads and maintains the Contractor's Quality Management Program, developing and administering operational and technical quality assurance (QA) processes in accordance with the Statement of Work (SOW) and approved program documentation. This role ensures work products comply with contract requirements, approved plans, and applicable standards. The manager shall provide independent quality oversight, reporting, compliance recommendations, and supports safety objectives by verifying quality controls, procedures, and work practices that align with approved safety requirements. Additionally, the manager shall identify and communicate quality conditions that may introduce safety risk, in coordination with the Program Manager and Government stakeholders. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business for the federal government and commercial enterprises. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

Responsibilities

Lead and maintain the Contractor's Quality Management Program; Develop and administer operational and technical quality assurance processes in accordance with the Statement of Work and approved program documentation; Ensure work products comply with contract requirements, approved plans, and applicable standards; Provide independent quality oversight, reporting, and compliance recommendations; Support safety objectives by verifying quality controls, procedures, and work practices; Identify and communicate quality conditions that may introduce safety risk, in coordination with the Program Manager and Government stakeholders; Provide functional oversight and guidance to Quality Representatives across Infrastructure (INFRA), Audiovisual (AV), Desktop Deployment (DD), Network (NET), and domains; Ensure inspections and testing activities are executed within assigned technical domains; Ensure objective quality evidence is collected and documented; Maintain and enforce discipline-specific inspection and verification checklists; Ensure quality is verified through inspections, measurements, and repeatable testing methodologies; Adjust inspection rigor in accordance with ANSI/ASQ Z1.4 sampling principles when repeated or systemic defects are identified; Ensure retesting is conducted and documented before and after corrective action; Maintain records including timestamps, location data, and technician attribution; Track corrective actions to closure; Ensure calibration certificates are tracked and maintained for quality-critical tools and equipment; Enforce quarantine of out-of-calibration equipment until recertification is completed; Oversee collection and secure storage of objective quality evidence within a controlled digital repository; Build, manage and maintain objective metrics for quality management processes and government directed reporting; Ensure quality evidence is accessible to Government stakeholders upon request; Maintain repository integrity through access controls, checksum validation, and compliance with record retention requirements; Retain quality records in accordance with contract-specified retention requirements

Requirements

Ability to obtain, maintain and access classified information at the Top Secret/SCI level, which requires U.S. Citizenship; Professional certification in quality management, quality assurance, auditing, or continuous process improvement is highly desirable; Demonstrated ability to analyze technical data, apply statistical inference and sampling methodologies, interpret complex Government regulations and technical documentation, and prepare formal compliance reports for Government stakeholders; Bachelor's degree in Quality Management, Business Administration, Engineering, Information Technology, or a closely related discipline preferred; Alternatively, a high school diploma or GED equivalent, relevant military experience, or graduation from a trade/industrial school, combined with a minimum of 10 years of professional experience in a related field, may be considered; Minimum of 5-8 years of progressively responsible experience in quality assurance, quality control, compliance, or quality management, preferably supporting federal government contracts, IT infrastructure, telecommunications, or systems integration; Minimum of 3 years of supervisory or management experience overseeing quality programs, personnel, inspections, audits, or corrective-action processes

Nice to have

Professional certifications in quality management, quality assurance, auditing, or continuous process improvement; ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE); ASQ Certified Quality Auditor (CQA); ASQ Certified Quality Engineer (CQE); ISO 9001 Lead Auditor certification; Lean Six Sigma Green Belt (LSSGB) or Black Belt (LSSBB); OSHA 10-hour or OSHA 30-Hour; BICSI RTPM or related structured cabling certification; AVIXA CTS, AVAQ, or equivalent audiovisual certification; relevant networking or systems certification; Master's degree in a relevant discipline

Benefits

Medical; Dental; Vision; Company Life Insurance; Short-Term and Long-Term Disability Insurance; 401(k) with Immediate Vesting; Professional Development Assistance; Legal Aid Assistance Program; Family Planning / Fertility Assistance; Personal Time Off; Observance of Federal Holidays; Employee Assistance Program (EAP); Training and Development Opportunities