We're looking for a strategic, people-centered Resource Manager to connect our talent with client demand and growth opportunities. You'll be the central point of accountability for staffing across an assigned portfolio, bringing together what our clients need, what our business requires, and where our people can thrive. You'll advise client teams on staffing plans and fulfillment timelines, while coordinating across internal talent, Talent Acquisition, and contract and offshore channels. This role reports to Resource Management leadership and partners closely with client finance, client and department leadership, HR business partners, Talent Acquisition, and operations.
Responsibilities
Plan for Demand & Capacity: Align staffing plans with client demand for your assigned portfolio; Coordinate Staffing: Match people to client opportunities based on skills, level, location, and availability, and ensure plans are fulfilled through internal and external supply; Connect People with Opportunities: Help employees find opportunities across the organization that align with their interests and development goals; Maintain Workforce Data: Own the accuracy of people and staffing data for your assigned population, including time tracking, rotations, allocation changes, aging open roles, time in client, utilization, and attrition; Track & Improve Fulfillment: Monitor staffing activity against client needs and strategic goals, identify bottlenecks, and improve processes and systems; Manage Risks & Keep Partners Informed: Identify staffing delays, movement constraints, and timeline risks early, and keep partners aligned on potential solutions
Requirements
Experience in Resource Management, Talent Acquisition, or Workforce Planning; A strong understanding of HR processes, employee development, and talent management; Proficiency with data management and analysis tools; The ability to turn fulfillment, capacity, and utilization data into sound recommendations and decisions; Strong attention to detail when maintaining staffing-related information and processes; Excellent communication and interpersonal skills, including the ability to set expectations and influence senior stakeholders; Strong judgment and discretion when handling confidential and sensitive information; The ability to work autonomously, make informed staffing decisions, and resolve cross-functional challenges; A collaborative approach to balancing employee, client, and business priorities; An interest in improving processes and finding creative staffing solutions
Nice to have
Familiarity with advertising, media, or healthcare marketing
Benefits
Make a meaningful impact: Help build teams that meet client needs while supporting employee growth and mobility; Shape workforce decisions: Use your insight into people and demand to inform staffing plans and business priorities; Work across teams: Partner with client leaders, finance, HR, Talent Acquisition, and operations to solve complex staffing challenges