Revenue Operations Manager

Why Uniti

Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same.

Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer.

Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them.

On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Revenue Operations Manager, reporting to the Head of Revenue Strategy, you'll own the health of our revenue engine: pipeline, territories and quotas, funnel analytics, GTM systems, and deal desk.

About the role

This is a hands-on individual contributor role working directly with Sales, CS, and Finance leadership. We sell through a pilot-to-subscription motion, and we're moving fast on tooling. You'll make sure the pipeline is accurate, the funnel is measured, the GTM stack works together, and every deal is set up correctly from signature to billing. We're looking for someone who is AI-enabled and willing to experiment to deploy whatever combination of systems gets us to the best outcome.

Benefits

The base salary range for this role is $130,000–$170,000, plus equity. The final offer depends on experience and skills.

Location : New York, NY (hybrid) preferred. Remote available for the right candidate.

Responsibilities

Define and enforce stage definitions, exit criteria and required fields in HubSpot.; Run the weekly pipeline inspection and forecast review with Sales leadership.; Own the Closed Lost process: reason capture, follow-up dates and win/loss reporting.; Own territory design, account assignment and quota setting with Sales and Finance, including capacity and attainment tracking.; Own forecast accuracy: track call-versus-actual variance and tighten it quarter over quarter.; Set rules of engagement and lead routing across SDRs, AEs and CSMs, including handoff SLAs.; Measure the full funnel, from first touch to pilot to paid subscription to expansion.; Track pilot health and pilot-to-paid conversion.; Monitor and consistently improve dashboards and other BI systems to drive visibility across the revenue org; Support planning models for revenue targets.; Track renewals, expansion and churn risk with CS, so post-sale revenue is as visible as new business.; Administer HubSpot as the system of record for Sales, CS, and Finance.; Own the surrounding stack: Gong, Nooks, Wiza, LinkedIn Sales Navigator, PandaDocs, and Monday, making sure each; Run each rollout end to end: data path, integration, rep training and adoption; Evaluate new tools, manage vendor contracts and renewals, and keep the stack lean.; Onboard new GTM hires into our systems, and keep playbooks and process docs current.; Keep account and contact data clean and enriched, and maintain ICP tiers and target-account lists.; Review agreements and order forms before they go out, and build approval controls into HubSpot.; Keep line items, contract dates, contract type and payment terms clean, so billing and revenue recognition are right.; Partner with Sales and Finance on non-standard structures, such as usage-based upsells and multi-location deals.; Hand new deals off to billing cleanly, and support commission calculations.

Requirements

5+ years in Revenue Operations, Sales Operations or GTM Operations, including time at an early-stage B2B SaaS company.; Hands-on HubSpot admin experience with properties, pipelines, workflows, reports and dashboards.; Strong analytical skills. You can turn messy CRM data into a clear funnel and forecast view.; A track record of rolling out GTM tools end to end, including the integration and getting reps to use them.; A strong understanding of B2B deal mechanics: order forms, line items, contract terms, and how CRM data drives billing.; Comfort working across Sales, Finance, and CS, and holding a process line without slowing deals down.; You want to be at an early-stage startup. You've seen what fast growth does to a CRM, and you keep the data trustworthy while the team scales around it.; You build. You'd rather configure the workflow, write the report, and fix the field yourself than file a ticket and wait.; You take ownership of undefined problems. When a new tool, deal structure or territory change lands, you scope it, ship it and document it without waiting for a brief.; You're close to the sellers. You sit in on pipeline reviews and deal calls, and you design process that reps actually follow.; You ship fast and iterate. You'd rather launch a good dashboard this week and tighten it next week than polish a perfect one for a quarter.

Nice to have

Deal desk or quote-to-cash experience, and familiarity with ASC 606.; Experience with Gong, a dialer or sequencer like Nooks, data tools like Wiza or ZoomInfo, and PandaDocs.; Commission calculation or comp plan administration.

Benefits

Full medical, dental and vision coverage; Flexible PTO; Meaningful equity and responsibility; Home office stipend & connectivity reimbursement